Complaint Review: QuiBida - Internet

I am sorry to hear that this has been your impression of QuiBids. Let me provide some insight that will help you understand the value in using QuiBids. Each bid costs just $0.60. These bids are pre-paid and placed in your Bids Account. Each time you place a bid, your Bids Account is deducted one bid. Once a bid is placed the auction price will go up in one cent increments. A maximum of 20 seconds is also added to the timer every time someone bids. This gives enough time for someone else to make the decision to bid if they're interested. This is similar to the “Going once...Going twice...SOLD!” approach of traditional auctions.

If you are the top bidder when the timer reaches zero, you win! You will then pay the ending auction price as well as the cost of shipping. If you do not win, you lose your bids that have been placed; however, we offer a "Buy Now" feature on all auctions. When you use our “Buy Now” feature, we subtract the cash value of the bids you’ve placed (excluding voucher bids) from the value price of the item, and you only have to pay the difference.

Let's say you spend 30 bids trying to win a $30 valued product, but you don't win. Your 30 bids are worth $18 (30 x $0.60), so if you choose to use the "Buy Now', you would pay $12 plus shipping for the product. *Please note that this offer applies to real bids only, and that voucher bids to do not apply to the ‘Buy Now’ option. This feature limits the risk in participating in our auctions, as we offer the "Buy Now" feature on all of our auctions!

If you purchased bids and did not wish to, we have 100% guarantee refund of any unused purchased bids. Please contact our support team via email at [email protected] and we can work with you to issue a refund of your unused bids.

We at QuiBids are extremely sorry that you had a bad experience on the website. I would like to take the time to briefly explain how QuiBids works for future reference. 

Each bid costs just $0.60. These bids are pre-paid and placed in your Bids Account. Each time you place a bid, your Bids Account is deducted one bid. Once a bid is placed the auction price will go up in one cent increments. A maximum of 20 seconds is also added to the timer every time someone bids. This gives enough time for someone else to make the decision to bid if they're interested. This is similar to the Going once...Going twice...SOLD! approach of traditional auctions.

If you are the top bidder when the timer reaches zero, you win!  You will then pay the ending auction price as well as the cost of shipping.  If you do not win, you lose your bids that have been placed; however, we offer a "Buy Now" feature on all auctions. When you use our Buy Now feature, we subtract the cash value of the bids youve placed (excluding voucher bids) from the value price of the item, and you only have to pay the difference.

Let's say you spend 30 bids trying to win a $30 valued product, but you don't win. Your 30 bids are worth $18 (30 x $0.60), so if you choose to use the "Buy Now', you would pay $12 plus shipping for the product.  *Please note that this offer applies to real bids only, and that voucher bids to do not apply to the Buy Now option. This feature limits the risk in participating in our auctions, as we offer the "Buy Now" feature on all of our auctions!

All that being said, it states very clearly on the website that you are purchasing bids in advance, and that you can then use those bids in the auctions to try and win items. 

If you have any other questions about how the website works, or would like to contact us, you can do so by email at [email protected]. 

Sincerely,

QuiBids Team