Bman
Philadelphia,#2Consumer Comment
Tue, September 14, 2010
I would file this complaint as a report:
http://www.ftc.gov/reports/index.htm
Bman
Philadelphia,#3Consumer Comment
Sat, September 04, 2010
There are no fair practices that Kelly
claims to represent, it is a fiction. This company makes a huge profit defrauding
people out of the deposit (in my case $500) and has no scruples about causing
hardship for their so-called customers. This is a detestable crooked business
that needs to be regulated and held accountable by Congress oversight.
Kelly at QuickenLoans
Livonia,#4UPDATE Employee
Fri, September 03, 2010
Hi, my name is Kelly with Quicken Loans. I'm sorry you had a negative experience. Treating clients like that is unacceptable. I'd like to look into your loan, so if you could get in touch with me directly to give me your name or loan number, I'd appreciate it.
Thank you for considering Quicken Loans.
Kelly
Quicken Loans
[email protected]
ABC
Phoenix,#5UPDATE EX-employee responds
Fri, September 03, 2010
In regards to the credit being pulled you should be able to get the inquiry removed. Providing your ssn does not give permission to pull credit and I assume you did not provide a signed authorization disclosure. Report a dispute with the bureaus that were used and clearly identify what went wrong. You are protected under the Fair Credit Reporting Act of which more information can be found on their website. In some cases punitive damages can be awarded.
Quicken was probably having a contest that day to see who could pull the most credit reports. The person that pulled yours was probably close to winning a free Red Bull or a $10 Starbucks gift card.