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  • Report:  #1319725

Complaint Review: quicken loans - detroit Michigan

Reported By:
chris - Pittsburgh, Pennsylvania, USA
Submitted:
Updated:

quicken loans
1050 Woodward Avenue Detroit, MI 48226 detroit, 48226 Michigan, USA
Web:
http://www.quickenloans.com/about/contact
Categories:
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in april  2016     my son in law    and i       were looking to    purchase a house. we     contacted   quicken.  who preapproved a    loan for 75,000.    then the problems  began.  we   got a real estate  agent  and went looking for houses.  then  we were told  that   they  would only preapprove  $72000.  and we needed  $1600   for an   FHA  mortgage. we found a  house and began negotiating.      my son in law signed a  contract with quicken  who wanted $400   for appraisal and fees.  the fees were never itemized.    next   we were told  we needed a  home inspection.  and a    closing date was set  for the end of june  2016.    we paid  $650    for a home inspection,  pest and radon inspection.     then were told by quicken we needed  $2800  to  close. a new  closing date was set  for  july  18th 2016.  the  appraisal    was done 2 weeks prior to   the 18th.  and quicken  claimed it was  $9000 less than the    sellers listed  price of  $67,500.   the seller no longer wanted to pay   6% of  closing.  so    we were told  a new  contract needed to be worked on.  no new contract was forthcoming.  but the seller offered to pay  $2300 of the  closing costs.     to which quicken then told us we needed $3800 to  close.    a week later   thry claimed we needed $4800  to  close.     they set a new  closing date  of august5 2016.  then           a week  before this date they     started to question  my son in laws work history.    they     also  told  him    1 month ago he needed home owners insurance which  he    got.    then quicken claimed    his debt to income ratio was too high after getting the insurance.    this week  july  27 2016,  they  claimed his debt to income ratio  was too high.  i used the FHA  calculator  and   found  it was    only 36%. they   claimed it was too high  for  an FHA  mortgage. finally they  claimed since his    verified  work history  was less than   2 years.  they were denying the loan.   after we spent over $2500.    onb   something we never  got.



1 Updates & Rebuttals

FloridaNative

Palm Beach Gardens,
Florida,
USA
Go to another lender, not a big box bank

#2Consumer Comment

Sat, July 30, 2016

Quicken Loans does not train their loan officers. Go to a mortgage lender that only does loans - not a big box bank and not Quicken.  

Also their guidelines for FHA are much more strict at Quicken Loan and at big box banks.  Get a referral from your Realtor for a decent lender.

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