- Report: #462810
Complaint Review: Quicken Loans - Internet
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Quicken Loans
https://www.quickenloans.com Internet, U.S.A.
Phone:
800-226-6308
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Quicken Loans, Brent Wilson, Quicken Loans rips off disabled Veteran Internet
*UPDATE Employee: deposit
*Author of original report: [email protected] Paid
*UPDATE Employee: Thanx for updating!
*UPDATE Employee: Thanx for updating!
*UPDATE EX-employee responds: Quicken PR
*UPDATE EX-employee responds: Quicken PR
*UPDATE EX-employee responds: Quicken PR
*UPDATE EX-employee responds: Quicken PR
*Consumer Suggestion: What type of refinance were you doing?
To all my friends,
You all know me as axhandlebill,I'm a 100% disabled Veteran and I don't get any overtime pay or investment pay or any extra money, I'm on a fixed income, Right? Ok, this Quicken loans riped me off for $400.00, I know its not much but the fact is I called them 2 days after I agreed to go with them on a loan they said nobody could beat! wrong, the company I had my house with already called me the next day and beat quicken loans by 1 1/2 %. that allot. so I sent a fax an email and called them to stop the application for the loan......they said OK, then about four days go by and a appraisor called me and asked me what time would be good for me, I said the loan i had already stopped, she said I'm always the last to know and said OK... so I called Quicken loans and they said, by the FHA law w they had to return my money , well its been almost 3 months now and no Money??? then I got a call from them saying they would return my money minus there exspenses?? I said what exspenses I stoped the loan 2 days after they got my money for the deposit.
NOW, I need everyone help, everyone please pass this on and give it to all the old and the young people you know don't leave anyone out, if yopu ever wanted to help a veteran now is the time to come to my aid
Mr Axhandlebill
Vietnam Veteran 1966-67
Served 1965-1967 U.S.N.
"Love is participating with God and the life of others"Hello Michael Richter,
My name is Brent Wilson and I am a Director of Mortgage Banking here at Quicken Loans. I want to thank you for giving us the opportunity to assist you with your home financing. Your Mortgage Expert, Terry Benyo and I are ready to put your mortgage in motion! As a next step, please sign your application and provide the supporting items from the "things we need from you" page in the timeframe Terry discussed with you. We've received your commitment of $400.00 and will continue processing your loan upon receipt of your documents.
Here's what will happen after we receive your documents:
* Within 24 hours we will review your application and supporting documentation.
* We will begin the process of obtaining documents needed to complete your mortgage application. These items may include title work, homeowner's insurance, an appraisal, and a mortgage payoff.
* A Client Care Specialist will contact you within three business days to provide an update on how your mortgage application is progressing.
If you are unable to send your documents, please call right away. The receipt of your application and supporting documents does impact your closing date. Also, please keep in mind your interest rate and credit report are time sensitive.
Please call anytime if you have questions!
Thank you again for the opportunity! We truly appreciate your business and look forward to working with you.
Sincerely,
Brent Wilson
Director of Mortgage Banking
Quicken Loans
Direct: 1-800-226-6308 Ext. 55883
Email: [email protected]
Fax: 7347790542
Are you in need of a trusted real estate agent? Our preferred real estate partner, In-House Realty, can help by matching you with the BEST agent in your area at no cost! Your agent will send you home listings, take you on private home tours, handle all of the necessary paperwork, negotiate the best price, and coordinate with us on your financing.
It?s so easy! Click the link, https://www.inhouserealtyonline.com/contact-us/buy-a-home.html, to have In-House Realty contact you.
The best compliment is a referral. Thank you for passing our name on to your friends and family!
A copy of this email is being retained for our records.
Loan Number: 3220071734
[BDTR]
Axhandlebill
Elk Run Heights, Iowa
U.S.A.
You all know me as axhandlebill,I'm a 100% disabled Veteran and I don't get any overtime pay or investment pay or any extra money, I'm on a fixed income, Right? Ok, this Quicken loans riped me off for $400.00, I know its not much but the fact is I called them 2 days after I agreed to go with them on a loan they said nobody could beat! wrong, the company I had my house with already called me the next day and beat quicken loans by 1 1/2 %. that allot. so I sent a fax an email and called them to stop the application for the loan......they said OK, then about four days go by and a appraisor called me and asked me what time would be good for me, I said the loan i had already stopped, she said I'm always the last to know and said OK... so I called Quicken loans and they said, by the FHA law w they had to return my money , well its been almost 3 months now and no Money??? then I got a call from them saying they would return my money minus there exspenses?? I said what exspenses I stoped the loan 2 days after they got my money for the deposit.
NOW, I need everyone help, everyone please pass this on and give it to all the old and the young people you know don't leave anyone out, if yopu ever wanted to help a veteran now is the time to come to my aid
Mr Axhandlebill
Vietnam Veteran 1966-67
Served 1965-1967 U.S.N.
"Love is participating with God and the life of others"Hello Michael Richter,
My name is Brent Wilson and I am a Director of Mortgage Banking here at Quicken Loans. I want to thank you for giving us the opportunity to assist you with your home financing. Your Mortgage Expert, Terry Benyo and I are ready to put your mortgage in motion! As a next step, please sign your application and provide the supporting items from the "things we need from you" page in the timeframe Terry discussed with you. We've received your commitment of $400.00 and will continue processing your loan upon receipt of your documents.
Here's what will happen after we receive your documents:
* Within 24 hours we will review your application and supporting documentation.
* We will begin the process of obtaining documents needed to complete your mortgage application. These items may include title work, homeowner's insurance, an appraisal, and a mortgage payoff.
* A Client Care Specialist will contact you within three business days to provide an update on how your mortgage application is progressing.
If you are unable to send your documents, please call right away. The receipt of your application and supporting documents does impact your closing date. Also, please keep in mind your interest rate and credit report are time sensitive.
Please call anytime if you have questions!
Thank you again for the opportunity! We truly appreciate your business and look forward to working with you.
Sincerely,
Brent Wilson
Director of Mortgage Banking
Quicken Loans
Direct: 1-800-226-6308 Ext. 55883
Email: [email protected]
Fax: 7347790542
Are you in need of a trusted real estate agent? Our preferred real estate partner, In-House Realty, can help by matching you with the BEST agent in your area at no cost! Your agent will send you home listings, take you on private home tours, handle all of the necessary paperwork, negotiate the best price, and coordinate with us on your financing.
It?s so easy! Click the link, https://www.inhouserealtyonline.com/contact-us/buy-a-home.html, to have In-House Realty contact you.
The best compliment is a referral. Thank you for passing our name on to your friends and family!
A copy of this email is being retained for our records.
Loan Number: 3220071734
[BDTR]
Axhandlebill
Elk Run Heights, Iowa
U.S.A.
9 Updates & Rebuttals
Yeswecan
Ada,Michigan,
U.S.A.
What type of refinance were you doing?
#2Consumer Suggestion
Fri, July 31, 2009
Mr. Axhandlebill, If you are a veteran, than was your original loan a VA loan (the one you refinanced?) If so, was Quicken doing a VA IRRRL (streamline) refinance for you? If the answer is yes, then a credit report and appraisal would not have been needed. It looks like Quicken kept money out of your deposit for the credit report, but if they were doing the VA IRRRL refi for you, no credit report should have been run. The full deposit should have been given back to you.
Steven
Sagamore Hills,Ohio,
U.S.A.
Quicken PR
#3UPDATE EX-employee responds
Mon, July 13, 2009
It is good to know that these posts are pissing off the drug addicted management at Quicken enough that they now respond to each and every post.
Steven
Sagamore Hills,Ohio,
U.S.A.
Quicken PR
#4UPDATE EX-employee responds
Mon, July 13, 2009
It is good to know that these posts are pissing off the drug addicted management at Quicken enough that they now respond to each and every post.
Steven
Sagamore Hills,Ohio,
U.S.A.
Quicken PR
#5UPDATE EX-employee responds
Mon, July 13, 2009
It is good to know that these posts are pissing off the drug addicted management at Quicken enough that they now respond to each and every post.
Steven
Sagamore Hills,Ohio,
U.S.A.
Quicken PR
#6UPDATE EX-employee responds
Mon, July 13, 2009
It is good to know that these posts are pissing off the drug addicted management at Quicken enough that they now respond to each and every post.
Kelly At Quicken Loans
Livonia,Michigan,
U.S.A.
Thanx for updating!
#7UPDATE Employee
Mon, June 29, 2009
Hey axhandlebill, I'm glad we were able to take care of this for you. Our apologies if things took longer than you had hoped, but we do truly appreciate that you took the time to update your initial post and let everyone know that we worked this out. Let me know if I can help in the future - [email protected] Thanks again! Kelly
Kelly At Quicken Loans
Livonia,Michigan,
U.S.A.
Thanx for updating!
#8UPDATE Employee
Mon, June 29, 2009
Hey axhandlebill, I'm glad we were able to take care of this for you. Our apologies if things took longer than you had hoped, but we do truly appreciate that you took the time to update your initial post and let everyone know that we worked this out. Let me know if I can help in the future - [email protected] Thanks again! Kelly
Axhandlebill
Melbourne,Arkansas,
U.S.A.
Quicken Loans, Brent Wilson, Quicken Loans rips off disabled Veteran Internet...... Well I got $394.00 back out of the $400.00 so thank you Quicken Loans...Speed is not in the program for refunds, so I would think twice before giving anyone money to start a loan....Axhandlebill Elk Run Heights, Iowa U.S.A.
Real World
Somewere,Michigan,
U.S.A.
deposit
#10UPDATE Employee
Sun, June 21, 2009
So you go to a dealer to buy a car and put a deposit on the car to hold the car that clearly has in writing the deposit agreement. The next day you find another dealer who has the same car maybe for less.Do you think the first dealer will give your deposit back that you gave them to hold your car that they could have sold to someone else?
