- Report: #1239440
Complaint Review: Quicken Loans - Nationwide
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Author Not Confirmed
Why?
Quicken Loans
Nationwide, USA
Phone:
800-226-6308 ezx32168
Web:
quickenloand.com
Categories:
Business Rating:
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Quicken Loans Ann Copenhaver Jacob Shreve stole "Good Faith" $$ Michegan Nationwide
Was contacted by Jacob for a re-finance. He explained everything and lastly re-quested my credir card
info to process the "Good Faith" deposit which he said would be returned if the loan did not process. I hesitated
and questioned this but he kept reassuring me that this money would only be taken if the loan went through. I finally gave him my cc info. based on the numbers he'd given me over the phone. It was supposed to be for $168,000 refinance-and he told me my payments would be approx. $80 less monthly. These are the figures I agreed to and that is why I gave him the "Good Faith" $$ to start the process. Within a few days they had all my info and I was contacted to set-up a closing date. When thery read me the figures I woild be closing on they were NOT the same that I agreed to initially. The amount had increased to $171,000 after questioning this I decided to back out and cancel on the spotg. They were hesitant and dragged me along for a few more weeks trying to get me to sign-expaining that they were trying to hit a moving target. I still wanted to cancel. A few days later they cancelled stating that I was no longer approved. When I got my cc statement they had taken most of the "Good Faith "$$ actually refunded me $103 of the $500. They changed the loan amounts after I signed off digitally. Do NOT use this company-they are kinda shady folks!! Buyer BEWARE!!!! They have LOST all of my business and I will spread the word via social media about my negative experience with them!
1 Updates & Rebuttals
QuickenLoans
Alabama,USA
Quicken Loans Review
#2UPDATE Employee
Tue, July 07, 2015
Hi there. My team would like to look into your situation. Could you please send us an email at [email protected]m with more details regarding your experience with us? Thank you!
