- Report: #382685
Complaint Review: Quintessential Credit Union - Belleville Ontario
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Quintessential Credit Union
293 Sidney St Belleville, Ontario, Canada
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Quintessential Credit Union leaves you stranded with no money Belleville Ontario
This is the 2nd time this bank has done this to me, the first time was a year ago, I put gas in my car and went to pay, transaction denied !! I had to leave my license and other ID for collateral while I went to borrow money off a relative to pay for the gas. When I contacted the bank they denied my account was ever frozen. it somehow mysteriously reactivated itself.
This weekend I am stranded with no money or food since my card has been frozen again, I tried to contact the bank and all I got was a message saying to contact them on their next business day, so it looks like I'll have to pawn one of my guitars so I can have something to eat this weekend. you'd think they'd have a 24 hour emergency number for emergencies like this. good thing I'm not out in the middle of nowhere with no gas in my car, don't know what I'd do then. I will be going to the bank tomorrow to take all my money out and find a new bank. this is unacceptable.
Viking66
Belleville, Ontario
Canada
This weekend I am stranded with no money or food since my card has been frozen again, I tried to contact the bank and all I got was a message saying to contact them on their next business day, so it looks like I'll have to pawn one of my guitars so I can have something to eat this weekend. you'd think they'd have a 24 hour emergency number for emergencies like this. good thing I'm not out in the middle of nowhere with no gas in my car, don't know what I'd do then. I will be going to the bank tomorrow to take all my money out and find a new bank. this is unacceptable.
Viking66
Belleville, Ontario
Canada
1 Updates & Rebuttals
Viking66
Belleville,Ontario,
Canada
problem fixed
#2Author of original report
Tue, October 21, 2008
although very inconvient, especially the fact that I had to figure out how to get to my branch with no money to get there, turns out someone (I suspect a gas station in Toronto) tried to steal my debit card info in some reader behind the counter. they gave me 2 cards in case it happened again, and apologized for not calling me right away. Still I'd rather deal with a credit union than a bank any day. So I guess you can consider this a retraction of my complaint against this company
