Homeowner
South,#2Consumer Comment
Tue, May 07, 2013
I have used Quinton's services and found his audits to be accurate. I found him to be a fair and honest guy, who spoke to me at length on several occasions concerning Mortgage Audits. I had a three way call with Quinton and K&P Financial Consultants. We were all onboard with Quinton doing the audit. After several weeks I did not receive my audit. I called Quinton directly and found out that K&P Financial had never ordered or paid him for the audits. K&P Financial had me believing that Quinton was a fault and we decided to go with CFLA to do the audit. Another several weeks went by so I called Andrew at CFLA. He also informed me that K&P financial had not ordered or paid for the audit and was very upset about the situation. He called K&P Financial to question them and the next thing you know, he was yelling at me about it was not my place to call and inquire about my audit since I was going through a third party. I informed him that it was my right to call and see if it was in progress and paid for with my money and it was no secret that he was supposed to be doing the audit and that Pam at K&P Financial had given me permission when I first engaged her services to check on the progress of my audits. Well, Andrew suddenly changed his tune when K&P Financial threatened to not continue doing business with him. Unknown to CFLA, Pam at K&P Financial always considered them a last resort. On the otherhand, Quinton was honest and up front with me, even gave me a small discount on the cost to make things right. Supplied me with the audit and Bloomberg screen shots as agreed upon and only took about 3-4 days to produce the audit, when I was told by K&P financial that these documents typically take weeks to produce. It's obvious to me that there's a reason why people quit CFLA. High turnover rates at businesses are typically a tell tale sign of the company's reputation.