Joe
Mpls,#2Consumer Comment
Sat, July 26, 2003
hi i also live in the mpls mn, area i has gotten quest when i moved into my new home they were 14 days late to install they charged me for those days i had no service install fee i was told was 30 but when i got first bill it 155 for install i installed all wiring inside house then here comes the best part i ordered a single line phone no long distants or anything else my sec month bill came it was are u ready $1793.98 i instantly blew my wig no way i called them they told me they had explained if i wired my house they would charge me for them not doing it..hahah i dont think so i told them i then took them to court here in mn and was awarded the sum of $9000.00 for all the problems false billing and what not i won the case for 1 reason i had used a inline tape recorder and taped all conversations with them when they found this out they filed an appeal and counter claim that i illegally taped them well in the long run i said in a very soft voice well the customer rep was speaking this call is being recorded for quility control purpose's lol the judge found this very amussing so did i but cause i did that the judge threw out there case it has been 2 yrs now since the court dates and i now 1 month ago got my payment of $9000.00 from them so i do suggest if u live in mn u do have an opption of phone service providers so make your choice wisely