Paid 6500 for new ac unit and warranty. Ac keeps cutting off. Tech came out and wanted to put a new line in at a charge of $400.00. After saying we were not going to pay for the service, the tech, Jeremy threatened my son with violence. Police were called out. Fyi he is the owner's son, when we called the office, they were also rude and did not want to listen to our side of the story.