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  • Report:  #657257

Complaint Review: Raffield Tires - Warner Robins Georgia

Reported By:
Grace K - Warner Robins, Georgia, United States of America
Submitted:
Updated:

Raffield Tires
107 Russell Parkway Warner Robins, 31093 Georgia, United States of America
Phone:
478-328-1200
Web:
Categories:
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After a recent experience I will never use Raffield Tires again.  I have used them for years for oil changes, brake repaires, purchase of tires, rotation of tires, and inspection of care for needed repairs.  I purchased 4 new tires from Raffield Tires on Russell Pkwy in Warner Robins, GA during Jul '09.  I continued to come and have the tires rotated as instructed.  However, on 30 Oct '10 I was told I needed to get 2 tires due to tread wear.  I inquired how could that be since the tires were not that old.  I was told by the technician that the the tires were worn that way because I needed a front end alignment.  I ask them why wasn't I told this before and he replied that I should have had an alignment when the tires were put on.  I told him that I was not told I needed one and the car was being brought in for rotate and balance as needed.  If I needed a front end alignment I should have been told so to prevent the tires from having to be replaced.  I was quoted a price of approximately $297.00.  They must have thought I was crazy to give them more money when the tires were only 15 months old.  Of course I will take my business else where.  They are a bunch of rip offs.



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