;
  • Report:  #60994

Complaint Review: Ramada Plaza Resorts - Fort Lauderdale Florida

Reported By:
- Newark, Delaware,
Submitted:
Updated:

Ramada Plaza Resorts
2419 E. Commercial Blvd Fort Lauderdale, 33308 Florida, U.S.A.
Phone:
954-6309449
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Ramada Plaza Resorts sucks.

I called them when I got a promotion letter about a caribbean cruise package. They asked me to deposit 700 bucks and schedule the trip later.

Recently, I read their package details and found out the travelers have to be US citizens, where I am not. So I called their customer service, the lady who answered the phone told me that I could not get my money back, because they already spent it on the hotel reservation blah blah.

The only option I had, she said, was to deposit another 200 bucks (700 bucks only for one person, but I plan to go with my girl friend), then I can take the rest of the itinerary excluding the caribbean cruise. I kept asking her who can or should compensate me for it, and she kept silent. Really well trained. I could not make her speak a word and I had to hang up. I am still trying to do something about it.

Chuan

Newark, Delaware
U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//