- Report: #217477
Complaint Review: Ramada Plaza Resorts - Ft. Lauderdale Florida
-
Author Confirmed
Why?
Ramada Plaza Resorts
2419 E. Commercial Blvd. Ft. Lauderdale, 33308 Florida, U.S.A.
Phone:
800-618-6658
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ramada Plaza Resorts Ripoff said they were going to take $50 out of my account took $696 Ft. Lauderdale Florida *EDitor's Suggestions on how to get your money back into your bank account!
October 23, 2006 I received a $1,600 cash voucher for a trip. I was leary of this however the fellow said they would take about $50 out of my debit card. I gave him my Debit Card number.
Later on in the conversation they finally told me the amount would be $696 however they could make payment arrangements such as $396 plus six payments. I was LIVID.
I told them I did not have that amt. of monies in the bank. I did not want their their services at all and they SAID tough, we have your credit card number. I could not believe it. In TX you have either 24 hours or 72 hours to cancel any agreement.
I am on SSI only. I have a brain tumor, elilepsy, recovering from a broken spine from a car accident.
I am overdrawn $400 at Bank of America at the present time and they said I have to wait until it is off hold.
I do not understand why I could not cancel this transaction altogether.Legal intervention needs to be descendedupon this company. I will comply with any class action suit.(((ROR redacted address and phone number for security purposes)))
Thank you.
Your services are greatly needed.
Linda
Houston, Texas
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it hasbeenmore than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist youproperly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to dealwith it,take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was.Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily faxor mail toyou the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it!Make sure theymake the Rip-off Report.. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
Click here to read other Rip Off Reports on Ramada
Later on in the conversation they finally told me the amount would be $696 however they could make payment arrangements such as $396 plus six payments. I was LIVID.
I told them I did not have that amt. of monies in the bank. I did not want their their services at all and they SAID tough, we have your credit card number. I could not believe it. In TX you have either 24 hours or 72 hours to cancel any agreement.
I am on SSI only. I have a brain tumor, elilepsy, recovering from a broken spine from a car accident.
I am overdrawn $400 at Bank of America at the present time and they said I have to wait until it is off hold.
I do not understand why I could not cancel this transaction altogether.Legal intervention needs to be descendedupon this company. I will comply with any class action suit.(((ROR redacted address and phone number for security purposes)))
Thank you.
Your services are greatly needed.
Linda
Houston, Texas
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it hasbeenmore than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist youproperly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to dealwith it,take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was.Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily faxor mail toyou the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it!Make sure theymake the Rip-off Report.. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
Click here to read other Rip Off Reports on Ramada
1 Updates & Rebuttals
Steven
Ft. Lauderdale,Florida,
U.S.A.
I HOPE IT WAS NOT FROM MY OFFICE
#2UPDATE Employee
Sat, November 25, 2006
What you can do is call the 800 number, customer service number they had given you. Remember when shipping and verification got on the phone, that entire process is tape recorded. Tell them you want to listen to it. They can cue it up. If you did in fact agree to $50 it will be on there. But you have the statutory period to cancel your purchase. It is in your package. As long as you did so, then you are good to go. I would hope that these folks would have relayed the information they are trained to do and not make up their own pitch. It is usually $698 up front, but we do work with people. It sounds like it should have been a deke which is $58.16 a month for 12 months to pay off the first ticket. But like I said, call up and request to listen to the audio tape. Do you remember who your sales rep was or if a promotional manager got on the phone with you too?
