Angel
Ft. Morgan,#2Consumer Suggestion
Sat, February 07, 2004
If you get the package they are supposedly sending you in the mail refuse it. Don't accept it that would be their first clue you don't want it!! I was also duped into buying into the Ramada Plaza Resorts scam. After doing my own research I also wanted to cancel this. I had the same responses that you did from the credit card company and RPR. I have recevied a full refund. 1. I called Ramada Headquarters in Parsippany NJ 973-428-9700. First I asked why they would go along with this scam being that they are a reputable company. She said that there is one guy who owns three ramadas in Florida and a boat so this is his promotion and she didn't know all the legals as why he was still allowed to use the Ramada name. It sounded like Ramada Franchise Systems does not endorse this promotion and they are not proud that he does it as it gives them a bad name. 2. I called and called the 800 number given to me with the reservation number. Of course they were rude to me but I was just as rude right back. 3. I faxed a letter to Dan Lambert at 954-568-3847. I demanded my money back. 4. I sent a certified letter through USPS to Dan Lambert President Ramada Plaza Resorts 2419 E. Commercial Ft. Lauderdale, FL 33308 5. I emailed them and demanded my money back. 6. I disputed my charges with my credit card company. Cancelled my credit card as you were asked to give them the three security numbers on the back and had them issue me a new cc number. I know that this seems like a lot of work but actually it was worth it. I did receive a full refund and don't have to worry about them ever charging my card again. I felt robbed and abused dealing with the 800 number but I wouldn't let them walk on me. Threaten a law suit and let them know that you are aware of the Florida Sellers of Travel Act that allows you a full refund within 30 days of ordering something you don't want.