Complaint Review: Rapid Filling Services - Priortax.com - Internet Internet

Rip-off Report REVIEW:

Editors UPDATE: Positive rating and recognition has been given to Rapid Filing Services for its commitment to excellence in customer service.

Ripoff Reports discussions with Rapid Filing Services revealed an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Rapid Filing Services listens carefully to its clients' concerns and sees them as an opportunity to learn from possible mistakes on the company's part, and become more efficient as a company in the services offered and the support for those services.

Rapid Filing Services' CEO, Dr. Willem Veldhuyzen, has informed Ripoff Report that his personal philosophy is that his clients come first. Dr. Veldhuyzen feels that in order for him to be successful in business, it is critical to listen to his clients and respond promptly and properly to their grievances. By always putting his customers first, Dr. Veldhuyzen hopes to maintain Rapid Filing Services as a successful enterprise both now and for many years to come.

The customer service manager of the company told us that Dr. Veldhuyzen's business philosophy is based on the premise that "Rapid Filing Services understands that the success of its business depends on excellence in customer service and in the precise attention it pays to client needs. Rapid Filing Services' mission statement says it all: "Our goal is to assist our customers with the highest standard of professional excellence in the tax industry." Some of the other things Rip-off Report learned in the course of its investigation: typical customer feedback reads: Rapid Filing Services (and Dr. Veldhuyzen) truly operate their business in the most ethical manner. We are very pleased with the responsiveness that he and his employees have shown us. They are serious in honoring their commitments and deliver on all their promises."

The Rapid Filing Services team have expressed that they feel very confident doing their job. The customer service manager at Rapid Filing Services stated "Dr. Veldhuyzen pays close, personal attention to the interaction between his clients and his staff. He is quick to provide the necessary guidance to his staff in the way they deal with customer concerns. Oftentimes the customers themselves have very positive things to say about the company in the way their concerns have been addressed.

Rapid Filing Services also takes employee satisfaction very seriously. Employee feedback and surveys reveal comments such as this: "Rapid Filing Services provides a very positive work environment. Suggestions for improvements to the site and the company at large are encouraged and supported. Dr. Veldhuyzen values each of our contributions to his company and is committed to providing growth opportunities for us. He takes the time to communicate and listens to all his employees." Ripoff Report was pleased to learn that Rapid Filing Services' past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.

Rapid Filing Services recognizes that complaints posted on Rip-off Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation Rapid Filing Services has made organizational changes allowing its employees a more balanced approach to problem resolution and a commitment to a greater client experience.

In summary, after our investigation, which included discussions with Dr. Veldhuyzen and many of his past and current associates, Rip-off Report is convinced that Rapid Filing Services is committed to total client satisfaction.

Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

SPECIAL NOTE ABOUT THE ONE REPORT THAT WAS FILED ABOUT RAPID FILING SERVICES:

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Rip-off Report to contact every person who filed a complaint so they can make things right with them. In order to confirm that complaints were resolved, Ripoff Report emailed the authors of each report about Rapid Filing Services.

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NOW TO THE ORIGINAL REPORT THAT WAS FILED

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Rapid Filling Services - Priortax.com  Questionable physical location listed at PriorTax.com Internet

I have not been (or will not be) a client of PriorTax.com but just want to share general remarks concerning PriorTax.com and possibly other similar service listings.

1) The location given as:



http://www.davincivirtual.com/virtual-office-locations/location.asp?l=702

I do not question the fact that a web-based service may use a virtual office location for a possible site of face-to-face meetings (usually by appointment only) but listing a "prime business address" virtual office for any other purpose should be considered misleading.


2) Quick search of Rapid Filing Services LLC at:

http://appsext8.dos.state.ny.us/corp_public/CORPSEARCH.ENTITY_INFORMATION?p_nameid=3242484&p_corpid=3234399&p_entity_name=Rapid%20Filing%20Services%20LLC&p_name_type=%25&p_search_type=CONTAINS&p_srch_results_page=0

reveals that the LLC is registered by:

WILLEM VELDHUYZEN


144-21 JAMAICA


JAMAICA, NEW YORK, 11435

I assume that the above individual stands behind the legitimacy of the service.

3) When you use a phrase on the priortax.com website such as "... facilities are secured by various protective devices and systems" what specific facilities are you referring to? In opinion of some that could be as well referring to a living room of the service founder.