Ryan
St. George,#2UPDATE Employee
Thu, January 17, 2008
First of all let me offer my sincerest apologies to Almostripped. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the 1st paragraph of the Terms and Conditions of the offer. The trial period is free for 7 days and we would not have charged Almostripped had he/she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends. When you order our product you must select "Ship My FREE Kit!". Right next to that button is the following statement in 10 pt font: Terms and Disclosures. By clicking "Submit" I am ordering the Grant Master CD and trial membership for one dollar and ninety-seven cents, after the 7-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding and Network Agenda for seven dollars and ninety-five cents a month and nine dollar and ninety-five cents a month thereafter, should I choose not to cancel. I have read and agree to the PRIVACY POLICY (last updated: 02/12/2007) & Terms and Conditions. Charges will appear on credit/debit statements as "GrantSearchAsst".To cancel call 1-866-396-5694, M - F, 9am - 9pm EST. After you click submit, the next screen has the offers for Everyday Legal Forms, Family Savers Club and Rebate Millionaire. You simply had to uncheck the box next to these offers if you were not interested in participating in them. Almostripped, please contact customer service at the number listed above if you have any further concerns. Unfortunately without a name, address or email address I cannot locate an account to verify your account status. If you are another customer that is reading this and you feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.
Ryan
St. George,#3UPDATE Employee
Thu, January 10, 2008
First of all let me offer my sincerest apologies to Almostripped. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. It is also disclosed in the first paragraph of the Terms and Conditions of the offer. The trial period is free for 7 days and you will not be charged if you cancel within your trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends. When you order our product you must select 'Ship My FREE Kit!'. Right next to that button is the following statement in 10 pt. font: Terms and Disclosures. By clicking "Submit" I am ordering the Grant Master CD and trial membership for one dollar and ninety-seven cents, after the 7-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding and Network Agenda for seven dollars and ninety-five cents a month and nine dollar and ninety-five cents a month thereafter, should I choose not to cancel. I have read and agree to the PRIVACY POLICY (last updated: 02/12/2007) & Terms and Conditions. Charges will appear on credit/debit statements as "GrantSearchAsst".To cancel call 1-866-396-5694, M - F, 9am - 9pm EST. After clicking the 'Ship My FREE Kit!' button, the next screen that appears contains the offers for Everyday Legal Forms, Rebate Millionaire and Family Savers Club - these are offers that you simply have to uncheck the box if you are not interested in participating in them. Had Almostripped simply unchecked the boxes he/she would never have been enrolled in those particular programs. If you are needing to contact customer service please do so at the number provided above. There you will find a helpful agent waiting to assist you with your concerns. If you are another customer that is reading this and you feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.