Ryan
St. George,#2UPDATE Employee
Fri, February 08, 2008
I would like to discuss Debbie's concerns with her to insure that she is taken care of. First and foremost I offer an apology for the breakdown in service Debbie obviously experienced. Unfortunately, I was unable to locate your account to address your concerns at this time. If you come back to read this and want to discuss your account please contact the customer service department. There you will find happy, helpful agents that are waiting to assist you with your concerns. The phone number for Customer Service is 866-396-5695, they are available Monday-Friday 9 am - 9 pm Eastern Time. If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at [email protected]. Sincerely, Ryan R.