- Report: #315190
Complaint Review: Raven Media - The Grant Master Program - Express Business Funding And Network Agenda - St. George Utah
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Author Confirmed
Why?
Raven Media - The Grant Master Program - Express Business Funding And Network Agenda
2620 S. Maryland Parkway Suite#969 Las Vegas, Nevada 89109 St. George, 84770 Utah, U.S.A.
Phone:
866-396-5694
Web:
N/A
Categories:
Business Rating:
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Raven Media - The Grant Master Program - Express Business Funding And Network Agenda are deceitful, fraudelant and dangerous. Do not believe their offers, or sponsorships on television, or on-line promises on government grants that offer free money. St. George Utah
In 2007 I saw a report from ABC, CBS and NBC reported about a program called, "The Grant Master Program", by Raven Media that offered a free CD on govenment grant advice on how to get money from the United States Government and also noted on their website. I went ahead and figured this had to be legitimate especially if they advertised on National Television? I went ahead and ordered the CD on-line although, i notice in small printing at the bottom of the page that they would continue to charge on your credit card an additional $39.95, $7.95 and $9.95 every month after that from
Raven Media Grant Master Membership, Express Business Funding Membership and Network Agenda Membership who happen to be a seperate entity? It was too late and i hit the bottom with-out noticing the small caption on the bottom of the page and it jumped to a confirmation page before i could even cancel the whole transaction? I contacted Ryan R. by e-mail and also their customer service by phone and cancelled the requests from Raven Media and Network Agenga.
I than received a call from Ryan R. assistant who's name is Tony Skougard and he assured me that their was an issue with the marketing contracts? His company would contact all five marketing distributors that send out their ads to the public by television and on-line to correct the small print and other issues? He requested the items I had on hand and be sent to their corporate office which is 251 West Hilton Dr. suite 200, Saint George, Utah 84770.
Their number to the corporate office is 1-800-609-0689 extention #334.
I received a call on March the 5th and a representative from Raven Media introduce himself from the company and read out my last 4 digits of my Visa Credit Card and asked if this was correct and I said, yes. And then he said, the company wanted to send me a free $25.00 dollar gift card from American Express for being a good customer on ordering The Grant Master Program in the past? I told him the product and services were cancelled and I wasn't interested in any of their products or services.
He said that I was still on the list? I told him I hope I am not being charged for anything and he said, well not at my end? I don't understand what that meant and I said, that I better not have anything being charged at all. The representative said no mame, and said have a good evening and hanged up. I
tend to check my accounts every night and to my amazement there was $1.05 charged to my Visa Credit Card Account.
This is fraud and I contacted my credit card company and I e-mailed Ryan R. again. I am not sure what's going to happen, but please be careful and close your credit card accounts, or have them place a Dispute right away and stop future charges to your account, or have them re-issue a different credit card number. It is our right that these people be stopped and the only way we can do this is if we speak up. All broadcasts and other entities please pass this on to the public. If you feel that something is too good to be true your absolutely right.
Elizabeth
Moreno Valley, California
U.S.A.
Raven Media Grant Master Membership, Express Business Funding Membership and Network Agenda Membership who happen to be a seperate entity? It was too late and i hit the bottom with-out noticing the small caption on the bottom of the page and it jumped to a confirmation page before i could even cancel the whole transaction? I contacted Ryan R. by e-mail and also their customer service by phone and cancelled the requests from Raven Media and Network Agenga.
I than received a call from Ryan R. assistant who's name is Tony Skougard and he assured me that their was an issue with the marketing contracts? His company would contact all five marketing distributors that send out their ads to the public by television and on-line to correct the small print and other issues? He requested the items I had on hand and be sent to their corporate office which is 251 West Hilton Dr. suite 200, Saint George, Utah 84770.
Their number to the corporate office is 1-800-609-0689 extention #334.
I received a call on March the 5th and a representative from Raven Media introduce himself from the company and read out my last 4 digits of my Visa Credit Card and asked if this was correct and I said, yes. And then he said, the company wanted to send me a free $25.00 dollar gift card from American Express for being a good customer on ordering The Grant Master Program in the past? I told him the product and services were cancelled and I wasn't interested in any of their products or services.
He said that I was still on the list? I told him I hope I am not being charged for anything and he said, well not at my end? I don't understand what that meant and I said, that I better not have anything being charged at all. The representative said no mame, and said have a good evening and hanged up. I
tend to check my accounts every night and to my amazement there was $1.05 charged to my Visa Credit Card Account.
This is fraud and I contacted my credit card company and I e-mailed Ryan R. again. I am not sure what's going to happen, but please be careful and close your credit card accounts, or have them place a Dispute right away and stop future charges to your account, or have them re-issue a different credit card number. It is our right that these people be stopped and the only way we can do this is if we speak up. All broadcasts and other entities please pass this on to the public. If you feel that something is too good to be true your absolutely right.
Elizabeth
Moreno Valley, California
U.S.A.
3 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Tue, March 18, 2008
First of all let me offer my sincerest apologies to Elizabeth. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. The trial period is free for 7 days, which Elizabeth was aware of. She contacted customer service using the information provided below and canceled her services within the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends. When you order our product you must select "Ship My FREE Kit!". On the same web page as this button is the following statement: Terms and Disclosures. By clicking "Submit" I am ordering the Grant Master CD and trial membership for one dollar and ninety-seven cents, after the 7-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding and Network Agenda for seven dollars and ninety-five cents a month and nine dollar and ninety-five cents a month thereafter, should I choose not to cancel. I have read and agree to the PRIVACY POLICY (last updated: 02/12/2007) & Terms and Conditions. Charges will appear on credit/debit statements as "GrantSearchAsst".To cancel call 1-866-396-5694, M - F, 9am - 9pm EST. Elizabeth, I have reviewed your account and you've only been charged for the shipping and handling of the product you ordered. We have no charges that are $1.05 and do not offer any types of gift cards as explained to you by my assistants. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.
Ken
Yelm,Washington,
U.S.A.
Request for more Information
#3Consumer Comment
Sun, March 16, 2008
You say that you were debited only $1.05? Is this correct or was more taken from your account? Did the company name reflected for this transaction on your statement identify this company or was it vague or different. The reason I ask, is this could have just been a service charge or interest charge on your credit card. Are you sure it was from this company? Even if it was, it sounds more like a fee assessed by your credit card company. Let's face it, it would be very difficult for a company to make a living off scamming $1.05 off people's credit cards.
Elizabeth
Moreno Valley,California,
U.S.A.
Raven Media Update....March/2008.
#4Author of original report
Sun, March 16, 2008
Between March the 10th and March the 15th I received a call from Laura from Raven Media who was speaking on behalf of Ryan Rittle the owner? Laura who only gave her first name and no title said, the company does not have anything to do with the charge of $1.05 on my Visa, or the $25.00 free gift card from American Express as a thank you? Raven Media gave me a contact number at 1-800-609-6089 at extention #108 between the hours of 9:00pm to 5:00pm Mountain Standard Time. As I mention above on the call that took place on March the 5th that the representative introduce himself as Raven Media and when I mention this to Raven Media they denied again that they had anything to do with this matter? This company is not professional and they are con-artist. Laura stated that she would look into this matter although when I first sent a letter to Tony Skougard, Ryan Rittle's assistant it seems he has been replaced by Laura? They are still denying that they have anything to do with charging my Visa Credit Card without my authorization. I do not want to deal with this company further and I do not trust them with my information. I had my Visa Credit Card be replaced by another credit card number and closed the other number entirely. Please beware of your personal information.
