- Report: #336313
Complaint Review: Raven Media - Arizona
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Author Confirmed
Why?
Raven Media
http://www.RebateMillionaire.com Arizona, U.S.A.
Phone:
800-685-3011
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Raven Media They are billing me for things I never ordered nor need or want Arizona
In thier email to me they state " Your 25 day trial to Rebate Millionaire has expired.
As a reminder your credit card will be processed by Rebate Millionaire for $89.95 on June 3, 2008 for your first months subscription.
For questions or concerns please call 1-800-685-3011.
Customer service is open Monday through Friday, 9 A.M. to 9 P.M EST. "
I never ordered anything from them and have no idea who they are. I have tried to reach them by phone and they don't answer. Their email states do not replay becasue we don't read our emails.
This seems like a scam to me and I don;t know how to stop them from continuing to bill me.
Any ideas????
Thank you
Eugene
San Juan
Puerto Rico
As a reminder your credit card will be processed by Rebate Millionaire for $89.95 on June 3, 2008 for your first months subscription.
For questions or concerns please call 1-800-685-3011.
Customer service is open Monday through Friday, 9 A.M. to 9 P.M EST. "
I never ordered anything from them and have no idea who they are. I have tried to reach them by phone and they don't answer. Their email states do not replay becasue we don't read our emails.
This seems like a scam to me and I don;t know how to stop them from continuing to bill me.
Any ideas????
Thank you
Eugene
San Juan
Puerto Rico
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Mon, June 02, 2008
I would like to discuss Eugene's concerns with him to insure that he is taken care of. First and foremost I offer an apology for the breakdown in service Eugene obviously experienced. Eugene, I was able to locate your account and have verified that it has been canceled at this time. If you come back to read this and want to discuss your accounts please contact the customer service department. There you will find happy, helpful agents that are waiting to assist you with your concerns. The phone number for Customer Service is 800-685-3011, they are available Monday-Friday 9 am - 9 pm Eastern Time. If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at [email protected]. Once again, my apologies to Eugene. Hopefully, we will hear from him soon so that we can be sure he is satisfied. Sincerely, Ryan R.
