- Report: #215914
Complaint Review: Raven Media - Las Vegas Nevada
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Raven Media
2620 S. Maryland Parkway Las Vegas, 89109 Nevada, U.S.A.
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Raven Media ripoff Las Vegas Nevada
i received an email explaining about obtaining help in writing a form for a grant. they said i could get a free cd and i would only be charged $4.95 for shipping. after this everything seemed fine until i checked my credit card balance and i noticed that this grant pro was charging my credit card $49.95 a month. and apparently i am not the only one that fell for this scam, but i am disabled, on a fixed income and can barely keep up with my bills the way it is. had i known i would never had ordered this and i want them stopped! i pride myself very much on keeping up with the payment on my credit card in case i need it for an emergency.
How dare they do this to anyone let alone a disabled person. how dare they!!!!!! please help me to get my money back
Susan
Mount Pleasant, Iowa
U.S.A.
How dare they do this to anyone let alone a disabled person. how dare they!!!!!! please help me to get my money back
Susan
Mount Pleasant, Iowa
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Thu, October 19, 2006
First of all let me offer my sincerest apologies to Susan. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation/thank you email. The trial period is free for 14 days and we would not have charged Susan had she cancelled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. If you'd like to cancel using the customer service line it is 866-370-7270. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.
