- Report: #282516
Complaint Review: Razoreye Media Group - Calgary Alberta
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Author Confirmed
Why?
Razoreye Media Group
1011 - 246 Stewart Green SW Calgary, T3H 3C8 Alberta, Canada
Phone:
305-671-3165
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Razoreye Media Group Rebilled my credit card without authorization Calgary Alberta
I signed for a 3 day trial membership.
I did not authorize a rebilling of my credit card account for any additional period and was charged $10.04 the following week.
There is no real person at their telephone number only 3 options and they ignore email messages.
Thus the "Client" has not a way to contact anyone or to get a response.
Bill
Skokie, Illinois
U.S.A.
I did not authorize a rebilling of my credit card account for any additional period and was charged $10.04 the following week.
There is no real person at their telephone number only 3 options and they ignore email messages.
Thus the "Client" has not a way to contact anyone or to get a response.
Bill
Skokie, Illinois
U.S.A.
3 Updates & Rebuttals
Jessica Philips
Miami,Florida,
U.S.A.
Observations
#2UPDATE Employee
Mon, January 07, 2008
Cookie, Yes, the observation is correct. The difference is the date of purchase, but, each client is assured that amount charged it the exact price given upon the registration. The fluctuation of the price is dependent of a wide variety of aspects to be considered. Jessica Phillips VP Consumer Relations Razoreye Media Group owner of Web Detective Pro
Cookie
Tacoma,Washington,
U.S.A.
Has anyone noticed??
#3Consumer Comment
Wed, December 05, 2007
I've been reading through many of these reports on Razoreye. Then it struck me. Some people are re-billed for $29.95. Some for $39.95. $9.95. Now $10.04. All for the same service. If I hadn't believed the reports on their own merit, that fact alone would make me think twice about dealing with this company. It's quite ridiculous.
Jessica Philips
Miami,Florida,
U.S.A.
3 day trial cancellation
#4UPDATE Employee
Tue, December 04, 2007
Bill, Subscription of the 3 day trial membership requires the initial membership alone, but cancellation of this trial is required, as is stated in the site, and the agreement. If no cancellation has been requested, the account is automatically upgraded into the monthly membership, and the monthly charges of $10.04 are then forwarded. Requests for cancellation will immediately be answered by our representatives through [email protected], or [email protected]. Once your membership is cancelled, you'll receive a confirmation mail, and no further charges will be sent to your account. Jessica Phillips VP Consumer Relations Razoreye Media Group owner of Web Detective Pro
