- Report: #938804
Complaint Review: Reachout Wireless - Internet
Reported By:
Anonymous -
San Bernardino, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Reachout Wireless
Internet, United States of America
Phone:
8778709444
Web:
yourfreephone.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Reachout Wireless Stole my money Internet
This company sent me two cell phones that did not work, so i finally bought my own phone to use, and they tell me that it is not compatible with their servicve, even though it was the verizon phone with no sim card, which is what they told me would work. So I asked them to refund my money so I could go to another carrier so I could have my phone turned on and they refused to give my money back, refused to reprogram my phone so it would work , and refused to supply me with a comparable phone to the one I already purchased. I have been without a phone for over a week because of this! I just want my money back so I can go to a reputible cell phone company.
1 Updates & Rebuttals
ReachOut Feedback
United States of AmericaResponse from ReachOut Wireless
#2UPDATE Employee
Thu, September 20, 2012
Hello Anonymous,
We are sorry to find that you have been having difficulties
with your service. If you are still having difficulties and would like assistance, please do not hesitate to
contact us by email at [email protected]. As your satisfaction is
our primary concern, our Compliance Team will take your concerns and make sure
that a Customer Service Representative resolve your issue as quickly as
possible.
Thank you,
Reachout Wireless
