- Report: #557436
Complaint Review: REAL GOLDSOFT BAKU - Internet
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Author Not Confirmed
Why?
REAL GOLDSOFT BAKU
Internet, United States of America
Phone:
1-800-507-4599
Web:
www.realgoldsoft.com
Categories:
Business Rating:
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REAL GOLDSOFT, BAKU HACKED INTO MY PC, CHARGE MY CREDIT CARD $99.99, INSERTED VIRUSES IN MY PC, Internet
ON DEC.12/2009 MY COMPUTER WENT HAYWIRE AND A MESSAGE FROM REAL GOLDSOFT APPEARED ANNOUNCING THAT MY WINDOWS HAD EXPIRED AND I WAS TO PAY THEM AN AMOUNT OF APPROX. $59.00 TO RE-REGISTER. I SHUT DOWN MY COMPUTER AND UPON RESTART THE SAME MESSAGE APPEARED. I CLICKED TO YES BOX TO PURCHASE BUT WHEN THE BILLING INFORMATION WAS SHOWN, I NOTICED THAT NO "SAFE TRANSACTION MESSAGE" APPEARED NOR WAS THERE A "PAYPAL" METHOD OF PAYMENT. I AGAIN SWITCHED OFF MY COMPUTER, UNPLUGGED EVERYTHING AND WAITED FOR A COUPLE OF HOURS. UPON RESTART I WENT INTO SAFE MODE AND PROMPTED MY ANTIVIRUS WHICH FOUND OVER 100 VIRUS IN THE FORM OF "KRYPTIK".
IMMEDIATELY, SAME DAY, I CONTACTED MY BANK TO SEE WHETHER ANY TRANSACTIONS WERE MADE AND I WAS INFORMED THAT AN AMOUNT OF USD$99.90 WAS CHARGED. I TOLD THEM NOT TO MAKE PAYMENT BUT WAS INFORMED THAT IN ORDER TO DO SO I MUST CANCEL MY CREDIT CARD WHICH I DID. TODAY, 20.01.10 I RECEIVED MY CREDIT CARD STATEMENT AND NOT ONLY DID MY BANK PROCEED WITH PAYMENT TO REAL GOLDSOFT THE AMOUNT OF USD$99.90 (68.91 EURO) MY CREDIT CARD HAS NOT BEEN RE-ISSUED. FURTHERMORE MY COMPUTER DRIVES WERE DAMAGED BEYOND REPAIR AND ON 08.01.2010 I WENT AND BOUGHT A NEW ONE. I WILL BE CONTACTING MY LAWYER TOMORROW SO IF ANYBODY CAN GIVE ME MORE INFORMATION ABOUT THIS COMPANY (IF THEY CAN CALL THEMSELVES THAT) WHICH IS A CREDIT CARD FRAUD, I WOULD VERY MUCH APPRECIATE IT.
