;
  • Report:  #333396

Complaint Review: REALTYTRADE - ORLANDO Florida

Reported By:
- GROSSE POINTE, Michigan,
Submitted:
Updated:

REALTYTRADE
14 E. WASHINGTON ST. STE 306 ORLANDO, 32801 Florida, U.S.A.
Phone:
800-420-9865
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I Listed my Vacation Club with this company in January 08. Made arrangements to pay balance of fees once I had a solid offer. Of couse someone inquired bogusly about the property so the balance was paid. Since then I have been unable to reach anyone to inquire about listing. I did of course speak with a Tim Harrison @ ext.420 who informed me that my previous rep was promoted so my property was not advertised appropriately. He was suppose to call me back in April and received no response.

Kenyata h.

GROSSE POINTE, Michigan

U.S.A.


5 Updates & Rebuttals

RT Escalated Claims

Orlando,
Florida,
USA
100 % Client Satisfaction

#2

Sat, September 05, 2009

We strive for 100% client satisfaction.  If you are not 100% satisfied, please email <<[email protected]>> to speak with a dedicated customer service representative.  All complaints will be handled professionally and quickly.  By filing reports with this site and other similar sites, as well as the Attorney General, it minimizes the chances that you will receive 100% of your money back, due to the use of additional resources to settle a claim.  

The details of our refund policy are outlined in the Realty Trade Marketing and Advertising agreement, that we have our clients sign. It is NOT a guarantee to SELL the property, but rather a guarantee to generate offers and interest on your property. There are instances and circumstances that occur in which we are unable to generate an offer for a property due to market saturation or presenting a property that does not create interest on our network.  If this happens with your property, please contact us at this email address: <<[email protected]>> and we will address your concerns properly and issue a refund according to the terms and conditions of the marketing agreement.

With over 18,000 clients, there are occasional issues that may arise, as with any large organization, but we do everything within our power to satisfy all clients.

Again, please email <<[email protected]>> with your grievance and addressed professionally and quickly.

Thank you for your cooperation.

RealtyTrade Customer Care

-->

We strive for 100% client satisfaction.  If you are not 100% satisfied, please email <<[email protected]>> to speak with a dedicated customer service representative.  All complaints will be handled professionally and quickly.  By filing reports with this site and other similar sites, as well as the Attorney General, it minimizes the chances that you will receive 100% of your money back, due to the use of additional resources to settle a claim.  

The details of our refund policy are outlined in the Realty Trade Marketing and Advertising agreement, that we have our clients sign. It is NOT a guarantee to SELL the property, but rather a guarantee to generate offers and interest on your property. There are instances and circumstances that occur in which we are unable to generate an offer for a property due to market saturation or presenting a property that does not create interest on our network.  If this happens with your property, please contact us at this email address: <<[email protected]>> and we will address your concerns properly and issue a refund according to the terms and conditions of the marketing agreement.

With over 18,000 clients, there are occasional issues that may arise, as with any large organization, but we do everything within our power to satisfy all clients.

Again, please email <<[email protected]>> with your grievance and addressed professionally and quickly.

Thank you for your cooperation.

RealtyTrade Customer Care


Jonathon Sauzer

Orlando,
Florida,
U.S.A.
Please reply to my comments - Managing Partner of Realty Trade

#3REBUTTAL Owner of company

Tue, June 10, 2008

Kenyatta, It is my understanding that you have been in contact with Tim Harrison at extension 420 since you have posted this message. If you have any other questions or concerns, please do not hesitate to talk with Tim directly. Sorry for any inconvenience.


Jonathon Sauzer

Orlando,
Florida,
U.S.A.
Please reply to my comments - Managing Partner of Realty Trade

#4REBUTTAL Owner of company

Tue, June 10, 2008

Kenyatta, It is my understanding that you have been in contact with Tim Harrison at extension 420 since you have posted this message. If you have any other questions or concerns, please do not hesitate to talk with Tim directly. Sorry for any inconvenience.


Jonathon Sauzer

Orlando,
Florida,
U.S.A.
Please reply to my comments - Managing Partner of Realty Trade

#5REBUTTAL Owner of company

Tue, June 10, 2008

Kenyatta, It is my understanding that you have been in contact with Tim Harrison at extension 420 since you have posted this message. If you have any other questions or concerns, please do not hesitate to talk with Tim directly. Sorry for any inconvenience.


Kenyata H.

GROSSE POINTE,
Michigan,
U.S.A.
Category error

#6Author of original report

Mon, June 02, 2008

I am the individual that listed this report, since the listing I have spoken with Tim Harrison on (2)occasions requesting that this information be removed so that he can do his job better in establishing a reputable consumer relationship. I am hoping that a better job is done this time with the sale of my property. Also i made a mistake and listed Tim Harrison on the wanted criminal category. Please dis- regard this error made on my part.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//