- Report: #570945
Complaint Review: Realtytrade - Orlando Florida
Reported By:
Charles -
Hemet, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Realtytrade
14 E Washington Street # 306 Orlando, 32801 Florida, United States of America
Phone:
1800-420-9865
Web:
www.realtytrade.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Realtytrade WARNING-don't deal with this outfit. They do not honor their contract--you WILL BE SCAMMED. Orlando, Florida
I signed a 6 month contract with Realtytrade and unfortunately gave them a rather large upfront fee to list and find a buyer for my timeshare. There were NO OFFERS on my timeshare since I did not hear from them at all during this period (no e-mails, no phone calls, nothing). At the end of the contract the owner has 10 days to request a refund in writting. I did exactly as the contract said. I then called for an account status numerous times and got the runaround. They would say Marketing is reviewing your account.
FINALLY, their reply was: YOU WILL GET NO REFUND because you didn't send a letter. NOT SO! In previous calls they acknowledged that they had received my letter within the 10 days. SO THEN THEY TRIED SOMETHING ELSE. Oh, you got an offer in December and also last October. NOT SO! AND TOTALLY BOGUS. Believe me reader, it would have been exciting to get an offer of any kind since I hadn't heard from them.
Listen folks, STAY AWAY FROM REALTYTRADE! This outfit will lie to you and you WILL BE SCAMMED.
Realtytrade's rebuttle to this ripoff report will probably be condescending and arrogant. But that would be expected from A BAD COMPANY.
1 Updates & Rebuttals
RT Escalated Claims
Orlando,Florida,
USA
100% Client Satisfaction
#2REBUTTAL Owner of company
Thu, February 25, 2010
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A less than arrogant and condescending reply to your grievance:
RealtyTrade strives for 100% client satisfaction. All of the offers that we generate come from our website, or our affiliates. If you are a current client and feel that you received and offer that did not meet your expectations, please refer to your contract and note that we will continue to send offers until your marketing and advertising campaign has completed. If you are approaching or have reached the end of your marketing agreement with RealtyTrade, please contact RT Escalated Claims by email at [email protected] and a dedicated client service representative will contact you.
By filing a report with the Attorney General, or any other regulatory agency, it will minimize the possibility of receiving a resolution for any grievances due to the unwillingness to allow our staff to settle your complaint.
Please email [email protected] with any concerns about your account and your grievances will be properly addressed.
