- Report: #245148
Complaint Review: Rebate Processing Center TigerDirect GlobalComputer - White Bear Lake Minnesota
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Rebate Processing Center TigerDirect GlobalComputer
PO Box 100517 - NSH White Bear Lake, 55110-0517 Minnesota, U.S.A.
Phone:
866-8713617
Web:
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Rebate Processing Center, TigerDirect, GlobalComputer Failure to provide rebate funds when rebate was submitted according to the terms of the offer White Bear Lake Minnesota
A rebate form was submitted for a $20 rebate on a Seagate 320GB SATA Hard Drive purchased from GlobalComputer.com. The rebate form specified valid dates of 3/01/2007 to 3/30/2007. The order was placed on 3/02/2007 and the rebate form was mailed with all required items within 30 days.
On April 21st, 2007, the customer receives a postcard stating that the rebate claim was invalid for the following reason: The purchase date on the sales receipt does not fall within the program dates.
This constitutes a failure to honor the terms of the offer since the purchase date did indeed fall within the program dates.
Gabriel
Gainesville, Florida
U.S.A.
On April 21st, 2007, the customer receives a postcard stating that the rebate claim was invalid for the following reason: The purchase date on the sales receipt does not fall within the program dates.
This constitutes a failure to honor the terms of the offer since the purchase date did indeed fall within the program dates.
Gabriel
Gainesville, Florida
U.S.A.
3 Updates & Rebuttals
Adela
Miami,Florida,
U.S.A.
We are here to help
#2UPDATE Employee
Mon, June 04, 2007
Dear Gabriel, Sorry for the trouble with your rebate. Please contact me with your order number and I will be happy to assist you with your rebate. Adela Gomez Customer Satisfaction TigerDirect.com [email protected]
Adela
Miami,Florida,
U.S.A.
We are here to help
#3UPDATE Employee
Mon, June 04, 2007
Dear Gabriel, Sorry for the trouble with your rebate. Please contact me with your order number and I will be happy to assist you with your rebate. Adela Gomez Customer Satisfaction TigerDirect.com [email protected]
Adela
Miami,Florida,
U.S.A.
We are here to help
#4UPDATE Employee
Mon, June 04, 2007
Dear Gabriel, Sorry for the trouble with your rebate. Please contact me with your order number and I will be happy to assist you with your rebate. Adela Gomez Customer Satisfaction TigerDirect.com [email protected]
