Lloyd
Southlake,#2REBUTTAL Owner of company
Thu, November 27, 2008
I am sorry that she has this experience. But we did respond whenever she contacted us. I believe that several times that she contacted the other Rebath dealer who should have directed her to us. In Carrollton, there were two Rebath dealers and over the past few years around four others that were Rebath dealers in the DFW area. We did as she had insturcted and charge her credit card for the work. She changed her mind and we got fiancing for her. But after fours months when she still hadnt paid us we did file a lien on her home and proceded to sale the home. Whatever problems we had between ourselves and the salesman was between us and the salesman not between the customer, the salesman and ourselves. I do understand that she had problems in getting the money together. But we have a right to collect the money due us like any other business.