- Report: #1200214
Complaint Review: Rebtel - Viop - Stockholm, Nationwide
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Author Not Confirmed
Why?
Rebtel - Viop
Fabrikörvägen 4131 27 Nacka Strand Stockholm,, 131 27 Nationwide, Sweden
Web:
http://www.rebtel.com/
Categories:
Business Rating:
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Rebtel Viop , Owners - Hjalmar Winbladh, Jonas Lindroth , REBTEL UNSUSPECTING DECEPTIVE RATE INCREASE Stockholm, SWEDEN
Rebtel adverstise one rate on their website but charges at a higher rate. After taking a closer look at my bill and how how much i was charged, i found rates almost doubled. Their webiste says .27/min but my bill says .40/min. I tried to contact rebtel with no success. I only recieve generic replies from a woman name Laura that gives me a link to their rates. I assume its computer generated reply becuase its not specific to my complaint. Well i checked the rates and their seems to be fraud taking place, now can i talk to someone. No telephone , live chat only email contact. For a company that made 200 billion last year to only have contact via email lets you know how they operate and what they think of the customer. This is a greedy and deceptive company who raises rates without customers knowgldege. Once my minutes run out i plan on finding new provider and filing complaint for fraudulant charges and incorrect pricing. Anyone can file complaint regarldless of location or language at www.konsumentverket.se/otherlanguages/ You can also file complaint with www.arn.se/English/ . Check and see what they are charging you per minute , you may be surprised. Never trust company you can't get in contact with.
1 Updates & Rebuttals
I was wrong about Rebtel increase rates
Oregon,Remove my report regarding Rebtel
#2Author of original report
Sat, January 10, 2015
I made mistake and need to remove report regarding Rebtel raising rates so i came to my accoun to remove the post now there is no option to remove report. What if someone makes a mistake? Why can't i remove post? Only way to remove report is to pay, even though im the author report. What a crazy world. I give up. I would like to leave with this comment. Rebtel post regarding rate hike is not true so if please remove the post.
