- Report: #1304423
Complaint Review: Reebok Intl.CantonMA & Outlet Stores - Canton Massachusetts
Reported By:
NormW , SC -
Summerville, South Carolina, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Reebok Intl.CantonMA & Outlet Stores
1895 J W Foster Blvd Canton, 02021 Massachusetts, USA
Phone:
781-401-5000
Web:
www.reebok.com
Categories:
Business Rating:
(0)
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Reebok, Intl.Canton,MA & Outlet Stores Reebok Outlet Ripoffs Canton Massachusetts
The Reebok Outlet (Lee, MA., Charleston, SC and corporate store in Canton, MA) stores and the Reebok corporate store.entice you to purchase 3 or more pairs of their products (Reebok walking shoes in white and black) under the buy 2 get 1 free. You buy the Reebok products and end up with new unused stock in your closet.
Well, I ended up with two pairs of defective shoes, one white and one pair of black walking shoes.
I went into the North Charleston, SC. Reebok oulet store (as I have relocated to SC) on International Blvd.
They basically walked me out of the store, telling me there was nothing they could do for me regarding defective products (kind of to bad to sad attitude).
I then called Reebok corporate and waded through the corporate phone system.
On two occasions I left voice messages for two executives, who didn't have the courtesy to return phone calls.
This organization will sell products, but, when it comes to customer service they absolutely suck at dealing with customers legitimate product problems. I have six other pairs in storage as I'm relocating. These items are still new in the box.
So, when I go back to Reebok with poduct defect issue, it seems everywhere you go Reebok stone walls and refuses to provide customer support.
Other outlet retailers, Nautica and The Tommy stores are wonderful.
Reebok on the othe hand doesn't give a "Sh-t" about customer service. As noted above, by, being walked out of a store or corporate excutives entrenched within the organiztion cannot provide the courtesy to return a call.
If I was able to rate Reebok it would be about a zero. I womder if there are other people like myself who have endured this type ocustomer service and have given up. I ask that people spend their money at one of the other sports shoe outlets!!!!! Walmart even provides better customer service!!!!
