- Report: #1218885
Complaint Review: Reef Rattan or Reef Direct - Internet
Reported By:
EnaSHull -
San Clemente, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Reef Rattan or Reef Direct
Internet, USA
Web:
Moda-furnishings.con
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Reef Rattan or Reef Direct Moda FurnishingsSelect Furnishings Reef Rattanreef Direct Buyer Beware they do not deliver Sarasota Internet
I placed an order from this seller on Feb 5th and had nothing but problems. At the end of the day I didn't get my order and they forced a refund on me because they did not want to honor the original sales price and claimed the weather on the east coast created the delays. I was very patient and understanding throughout the whole process until it happened again on Saturday. They scheduled me for three delivery appointments and every single time I got a no show and no call. This happened again on Saturday and when I called to find out where my order was they said it would arrive that afternoon but instead they no showed again issued a refund.
I am so upset because during all of these appointments I was held hostage for three full days waiting for my order to arrive. Not once did I get a phone call and I had to force the communication through Amazon. They have terrible customer service and use a phone line that no one answers and it will not take messages. They do not care about customers waiting several hours waiting for a delivery that will never arrive. This company held on to my money for seven weeks and I suspect they were using bait and switch tactics so that they could generate cash flow without delivering what they promised. This company is a scam and I WOULD NOT give them your money.
Take it from me. Find another seller. I am still waiting for a refund and I am very upset.
Take it from me. Find another seller. I am still waiting for a refund and I am very upset.
