- Report: #1441101
Complaint Review: REFLECTIONS ON WOOD - NORTH HAVEN CT
-
Author Confirmed
Why?
REFLECTIONS ON WOOD
90 WARNER ROAD NORTH HAVEN, NORTH HAVE CT, United States
Phone:
203-314-4745
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
REFLECTIONS ON WOOD Strong chemical smell from polyurethane that he applied made home inhabitable. Going on 4 weeks as of today Shoddy workmanship and now needs to be redone. Huge inconvenience and expense as all furniture has to be removed from home and floor has to be stripped NORTH HAVEN CT
I hired Nick to refinish my hardwood floors on 4/2-4/4/2018. He had refinished my floors 22 years ago and had also been at my house on 2 other occasions within the past 10 years to do two other rooms separately. I was always pleased. This time, I noticed a difference with the smell of the chemical. Normally, the polyurethane odor would dissipate in about a week.
It is now 4 weeks and the smell is overwhelming. During these 4 weeks, I reached out to Nick and he suggested purchasing box fans, an air purifier and also airing out the house. I have done all that he has recommended and it has been to no avail.
He came out to my house once and agreed about the smell and said that he understood my concern. He mentioned that he would reach out to his distributor and get back to me. I have continued to reach out to him as I am VERY concerned about the VOCs that are being emitted from whatever chemicals were used this time as I have a nine year old child.
We have been displaced as a result of the fumes making our eyes tear and noses burn and have had to stay at relatives homes over the past 4 weeks as the smell is overwhelming and permeates the entire home even with the windows open. I have since had 2 other flooring contractors come out and they are in agreement as well that something is wrong. Nick has been unresponsive to my texts and to voice messages. I am appalled with his lack of concern for what we are breathing and the ordeal that this has put us through.
Would be happy to supply copies of all text messages if needed.
