- Report: #1323664
Complaint Review: Refreshe Derma - Internet
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Author Confirmed
Why?
Refreshe Derma
Internet, USA
Phone:
(888)803-3039
Web:
cremelamiracle.com
Categories:
Business Rating:
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Refreshe Derma DermafreshFirmmagskinCreme La Miracle Misleading internet offer; unexpected deductions from my account; one delivery of unexpected product; deduction for two products never received 5663 Balboa Ave, #835-491; San Diago Internet-mailing address in California
My experiences with this company are similar to the others already reported. I responded to an internet offer for two beauty creams supposedly, with celebrity backing, free except for $4.95 shipping on one and $3.95 on the other, with no apparent commitment. I received the order almost two weeks later. I tried them, found them worthless, and quit using them.
Several weeks later, I received a call from my credit card company, questioning a charge from Refreshe Derma for $98.51 and one from Firmmagskin for $97.41, two weeks after I had placed an order for the samples, on my debit/credit card. Also, a month after that, there was another charge from Refreshe Derma for $98.51. I was unaware of any of those charges.
I never received the order for the two products, but I did get the second Refreshe Derma. Following the directions from the bank that had issued the Visa debit/credit card, I called the company at the phone number next to the company name on my credit card charge, talked to a representative to cancel any further charges, and after a long conversation offering me many other options, received her promise to credit my account if I returned it. I did, mailed it, checked the tracking for confirmation of receipt, and eventually received a refund to my account.
However, over two months later, I have not received the almost $200 in products for which I was charged only a few days after the samples arrived. My bank has now informed me that the card company will not allow them to pursue the company any further.
I originally ordered the samples in good faith but now realize that my naivete' made me the victim of an expensive scam. I have wasted not just money but also many hours of my time. I am a senior citizen who has been cheated. I'd be interested in knowing if there is a state or federal department to which to report this company.
