Angie
USA#2UPDATE EX-employee responds
Wed, September 23, 2009
I am an ex-employee of this company as of Monday. I had been with this company for over a year, fresh out of school. This is one of the most bootleg operations i have ever worked in. You can never get through to the corporate office and when they do, if they do decide to call you back they are very rude and never willing to listen. Overall the only thing i can say for this company is that it is something to start with when you are straight out of school and please quickly move on. The prices can at times be VERY ridiculous(only because they are broken down and not a base rate, so it seems very expensive at times) and because of that it is very hard to keep clientele. The bad part is that it is in Walmart so stylists do get abused(verbally by consumers) at times because we are not viewed as REAL stylist. When its the opposite, we have the same LICENSE as other stylists that work in independent salons. On another note, when starting with this company, it was understood that i had a second occupation, so now a year or so later they put on the pressure and refused to cooperate with me as far as scheduling, so ultimately i could not take it. The employers within this company show that they have no concern for their stylist PERIOD, they are all about that dollar and nothing else matters. And it is very noticeable by their high turn-over rate. I am not gonna knock all the stylist because whereever you go whether smartstyle or an independent salon, there is gonna be a person with no customer service skills. But as far as employment???? No i would never work for smartstyle again..............they have ALOT to work on.