rharris
Fredericksburg,#2Author of original report
Tue, January 24, 2012
Per your request, I have sent you my domain and contact information to http://partnerships.register.com/partner-support
I had expended many emails communicating with your representatives. They are not listening.
I simply do not have the time to keep on explaining my situation. What I have stated is in the complaint and it is true.
As far as I am concerned, it should not be a major issue to remove the "Redemption" fee accessed on my account so that I can renew my domain.
No emails were sent to me by anyone at register.com or poweryourname.com alerting me of domain expiration.
I am an IT professional and understand how email can go into a spam folder and I assure you that I have no spam filters set.
Web.com Executive Response Team
United States of America#3UPDATE Employee
Mon, January 23, 2012
Dear RH:
At Register.com, we take concerns such as those that you have raised in your post very seriously. As such, we would like to follow up with you regarding the details of your recent experience with us. To accomplish that, we ask that you send your domain name and your contact information to our support team so that we can follow up with you: http://partnerships.register.com/partner-support
Thanks for your help, and we look forward to hearing from you.
Executive Support Team
Register.com
http://partnerships.register.com/partner-support
Web.com Executive Response Team
United States of America#4UPDATE Employee
Mon, January 23, 2012
Dear RH:
At Register.com, we take concerns such as those that you have raised in your post very seriously. As such, we would like to follow up with you regarding the details of your recent experience with us. To accomplish that, we ask that you send your domain name and your contact information to our support team so that we can follow up with you: http://partnerships.register.com/partner-support
Thanks for your help, and we look forward to hearing from you.
Executive Support Team
Register.com
http://partnerships.register.com/partner-support