Amanda
Bloomfield Hills,#2Author of original report
Sat, January 21, 2006
Partially true? What part is not true???? My items were not delivered in the "same manner" as they were picked up...and how would you know? Did you pick them up? Did you deliver them? Sure, I was given my money back, but this does NOT make up for the hundreds of dollars I spent in long distance phone calls; the time I took off from work (because my belongings were supposedly going to be delivered...I was given more than 10 delivery days); and the amount of money I had to spend to replace belonging that were promised to be at my place in three days...NOT 2.5 MONTHS! It is amazing that you can respond to this report which was written a couple months ago, but your company stopped responding to me back in October. Sure, my belongings were delivered...2.5 months late. And how do you know all of my stuff was delivered? You weren't here. I had more than $2,000 worth of damaged/missing goods including my television, bed rails, dresser, floor lamp and computer parts. It was only after several police reports in different states were filed and the FBI got involved that your company bothered to respond. I have the pages and pages of telephone bills showing the amount of times I called R&S to no avail. If consumers want to risk using this company, then by all means go ahead...but, from speaking with other victims of R&S, I can assure you, you will have MANY sleepless nights. In fact, if you're like me, you'll be sleeping on the floor!!!!
Howard
Boca Raton,#3UPDATE Employee
Sat, January 21, 2006
I am the Howard that you speak of in your letter. Although your story is partially true, you have received ALL of your items in the same shape and manner in which it was picked up. Also because of the fact that we were VERY late in the delivery of your items you were not charged at all. So if you are going to write such a damaging report, and rightly so, I would really appreciate it if you would write a new happy letter with all of the facts. Sincerely,
Howard
Boca Raton,#4UPDATE Employee
Sat, January 21, 2006
I am the Howard that you speak of in your letter. Although your story is partially true, you have received ALL of your items in the same shape and manner in which it was picked up. Also because of the fact that we were VERY late in the delivery of your items you were not charged at all. So if you are going to write such a damaging report, and rightly so, I would really appreciate it if you would write a new happy letter with all of the facts. Sincerely,
Howard
Boca Raton,#5UPDATE Employee
Sat, January 21, 2006
I am the Howard that you speak of in your letter. Although your story is partially true, you have received ALL of your items in the same shape and manner in which it was picked up. Also because of the fact that we were VERY late in the delivery of your items you were not charged at all. So if you are going to write such a damaging report, and rightly so, I would really appreciate it if you would write a new happy letter with all of the facts. Sincerely,
Howard
Boca Raton,#6UPDATE Employee
Sat, January 21, 2006
I am the Howard that you speak of in your letter. Although your story is partially true, you have received ALL of your items in the same shape and manner in which it was picked up. Also because of the fact that we were VERY late in the delivery of your items you were not charged at all. So if you are going to write such a damaging report, and rightly so, I would really appreciate it if you would write a new happy letter with all of the facts. Sincerely,