- Report: #1373057
Complaint Review: Remax Central - Las Vegas Nevada
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Author Not Confirmed
Why?
Remax Central
8400 West Sahara Ave., Ste B Las Vegas, 89117 Nevada, USA
Phone:
702.940.9600
Web:
http://www.remax.com/realestateofficerealtor/lasvegas-nv-89117-remaxcentral-id60050160.html
Categories:
Business Rating:
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Remax Central Remax Central Las Vagas; Remax Extreme negligence, attempted fraud Las Vegas Nevada
I owned an investment property in Vegas managed by REMAX Central from fall 2011-spring 2015.
Remax was very slow to reply by email (48-72 hours even for simple things), never available by phone and followed instructions poorly (had to be told 2 or 3 times to do something). They were often late on invoices to tradesmen and generally not on top of things, needing constant babysitting. Their emails were rude & poorly written, often to the point of incomprehensibility. They also tended to foist tasks onto me that were their responsibility.
The monthly fees were also quite high, and they often charged nuisance "nickle-and-dime" fees.
I fired them when they began withholding non-resident taxes (without explanation or notification) despite me having filed the exemption paperwork and proceeding without incident 3 years prior. It took 3 weeks of infuriating email exchanges to get a coherent answer from Remax, and 6 months to resolve it with Revenue Canada & the IRS. If I hadn't been so proactive dealing with both agencies, I could have gotten into a lot of trouble on my taxes because of Remax Central's negligence.
When closing my account with them, they were suppossed to forward the tenant's security deposit they were holding to the new property manager. They tried to scam my tenant out of the security deposit by claiming they had already forwarded it to the new manager when in fact they hadn't. It took repeated calls from myself and the new property manager to get them to release the deposit. They are total scammers. I will never deal with Remax anywhere, ever again.
