I ordered RevitalizeSkinSerum and RenewEyeCream which the company switched to automatic payment off my card.. both products from the same company. As I have read your complaint against this already I see the same things happen to other people I do have ReVitalizeSkin Serum that came today not even open the box I also just received ReNew eye cream the other day that I have not even taking the seal off either! I called in June mysteriously they have no record of that and I was not smart enough to write it down called again July 8th now they take it off for further shipments but they will not refund money they've already taken $88 and change $89 and change.... basically told me nothing I can do about it!! Company I worked for closed I have no income at the moment and of course they do not care..