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  • Report:  #845108

Complaint Review: rent a center - HUNTINGTON West Virginia

Reported By:
keith - HUNTINGTON, West Virginia, United States of America
Submitted:
Updated:

rent a center
731 9th avenue HUNTINGTON, 25701 West Virginia, United States of America
Phone:
304-525-9500
Web:
www.rentacenter.com
Tell us has your experience with this business or person been good? What's this?
i rented a laptop computer from rent a center in huntington wv. i told them i was gonna be out of town at a funeral and the whole time i'm at the funeral these a*holes are calling my cell phone 10 times a day showing up at my house knowing that i'm not  the there harrassing my wife and kids asking for my computer well i took the computer with me so they could'nt get it because i own a business and my clients personal info is on there they called me again so i finaly answered the phone told them i would be back from florida on monday afternoon to pay them they demanded i give them my credit card number over the phone or asked if i can borrow someones credit card so they can charge it for the payment that was due i told the guy to go f*k him self it aint happening i dont give my card information over the phone nor anyone elses does this company harass all of their clients like this as a business owner myself i dont call my clients and treat them like this is this legal to do this i'm am contacting the states attorney generals office on monday in geguards to these harassing a*holes


6 Updates & Rebuttals

Steve

USA
You do not own a business

#2Consumer Comment

Tue, March 06, 2012

No way. Are you an Amway member or something? 


RAChelp

USA
I work at RAC...

#3UPDATE Employee

Mon, March 05, 2012

Hi Keith, I work at RAC and we dont require big down payments or deposits or a credit history, but we do require that customers pay on time and we work to make that really clear when we discuss the agreements with the customers. Going forward, late fees apply when a payment is late, but we require that you make the first payment on time. Please call our Customer Care line at 1-800-422-8186 so we can help address the situation.


Robert

Irvine,
California,
U.S.A.
Really

#4Consumer Comment

Sat, March 03, 2012

It's funny how you go to a place and they allow you to take some merchandise on your promise that you will make payments on it on specific days for specific amounts.  But once you have it "in hand" you have no problem with trying to change the terms to what YOU want to do.  Then when they try to hold you accountable you want to go to the Attorney General.

When you go to the AG I am sure they will want to see the contract so you can point out where it states that you don't have to make your payments when you are out of town.

Here is a thought Einstein, how come you didn't have your wife pay for it?  I mean you do trust your wife don't you?  I am sure if you left a check for her she would have made the payment.  I bet you could have even trusted her with the business credit card.  As for giving your credit card number over the phone.  It is not like these people are calling you out of the blue.  You know who they are and there is nothing more that they could do with the credit card over the phone that they couldn't do if you gave it to them in person.


Joseph Brown

Spartanburg,
South Carolina,
USA
Periods

#5Consumer Comment

Sat, March 03, 2012

The guy won't come back, they seldom ever do. But just by happenstance he does I'd suggest he learn what a period is and to use them.


ChairmanJW

Land O Lakes,
Florida,
USA
??????

#6Consumer Comment

Sat, March 03, 2012

Jethro,

Just because your not home doesn't mean you cannot get out of paying your bills.... If you paid what you owed then you wouldn't experience what you did. The only scam is you not paying your bills. Something tells me you running a meth lab out of your singlewide does not contitute "running a business". I have a feeling your actually in Florida visiting a pain clinic to get your Oxy supply. I suggest you submit a post on Rip Off Report telling us how the West Virginia School System failed you.  I do have a question for you there Enos. If you get divorced in West Virginia, Does that still make you brother and sister?


barneyrubble

United States of America
Okay

#7General Comment

Sat, March 03, 2012

Okay, you are a business owner and you are "renting" a computer?  Pay your bills and quit your complaining.  What kind of business do you own and why can't you afford to just buy a computer if you can afford to run a business and travel out of town?  Nice try Corky.

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