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  • Report:  #225642

Complaint Review: Rent A Center - Santa Rosa California

Reported By:
- santa rosa, California,
Submitted:
Updated:

Rent A Center
711 Stony Point Rd Santa Rosa, 95401 California, U.S.A.
Phone:
707-542-6522
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My husband opened this account with a big screen tv. I was not present when it was opened,so my signature is not on any paperwork,even though my husband had put my name on the application(or so I think!)I did sign for reciept of delivery.

When we let it go,the people who picked it up were unprofessional to say the least! They ran over my neighbors trellis and hit our other neighbors drain pipe over the garage, and then took off!

I filed a LEGAL seperation from my husband on July 1,2006. On July 31,he walked into RAC and rented a camera. The woman who helped him faxed his landlord for proof of tenacy. The rental agency faxed a letter back stating he hadent paid rent in 2 months! She tore it up saying,"I shouldn't let my boss see this"

They did not follow up with me at all(I was in Oregan)

My husband was arrested and extradited to an out of state prison. The camera was in the car,in the impound yard. Dustin from the Santa Rosa store called and threatened me saying "You better not get caught with it in your possesion" That they were going to report it stolen. I tried to help out. They wanted me to pay for it. But a legal sep. means his finacial is not my responsability. Dustin called 4 to 5 times a day! Sometimes just hanging up! Calling from different #s and at odd times of the day. He was also harrassing everyone on the reference list,calling them over and over,telling them the account business and threatening them! I found out where the camera was and how I could get it.

My Mother passed away. My trip down to California was postponed. During this time RAC called and was explained the situation. They told me to get a hold of them in the next few days. I fell off the wagon.

They had made contact with his ex boss and he said he didn't know where he was. RAC(Dustin) called and left a message saying that we were "LYING". After recieving several NASTY calls from Manager "Mr. Marshall" I had to have my phone shut off. They continue to harrass everyone. They blow hot air and threaten when they don't have any clue what they are talking about

Heather

santa rosa, California
U.S.A.


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