- Report: #1039506
Complaint Review: Rep West Insurance - Phoenix Arizona
-
Author Not Confirmed
Why?
Rep West Insurance
2721 North Central Avenue Phoenix, 85004 Arizona, United States of America
Phone:
Web:
http://www.repwest.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Rep West Insurance U-Haul (Insurance sub) Fraudulent/Rigged Claims Process Phoenix, Arizona
While assisting a friend with dropping off a truck, another driver returning a truck rental hit my stationary car door. I.e., I was parked curbside and standing outside my vehicle.
Went through the entire process reported the claim in accordance with RepWests claims requirements - (submitted a statement, several pics, (2) auto-body estimates, copy of title.)
I believe this was supplemented with a statement from the driver operating their truck.
Post submission, I waited a few weeks and followed up with several telephone calls. On their end,
theres a review process. Eventually received word (voicemail on Christmas Eve) that the accident was my fault. I replied to the rep via email, telephone and phoned the reps supervisor. Heard
anything. Crickets. What a scrooge.
Incident happened in November. Claim filed promptly and received the verdict in December. This company runs an interesting operation.
Went through the entire process reported the claim in accordance with RepWests claims requirements - (submitted a statement, several pics, (2) auto-body estimates, copy of title.)
I believe this was supplemented with a statement from the driver operating their truck.
Post submission, I waited a few weeks and followed up with several telephone calls. On their end,
theres a review process. Eventually received word (voicemail on Christmas Eve) that the accident was my fault. I replied to the rep via email, telephone and phoned the reps supervisor. Heard
anything. Crickets. What a scrooge.
Incident happened in November. Claim filed promptly and received the verdict in December. This company runs an interesting operation.
