CSW
Dubuque,#2Author of original report
Tue, June 12, 2012
My name is Craig Wall; I posted the original complaint. I'm pleased to say that Reroof has taken care of my concerns once and for all. . .
All complaints and claims regarding Reroof America Contractors and Reroof America Management Corporation have been fully resolved to my satisfaction.
Reroof America Contractors and Reroof America Management Corporation are fair and reputable roofing and construction management companies, and the owner and President, J. R. Emrich, is a fair and equitable business owner, as I try to be. This misunderstanding was largely the result of miscommunications on all sides.
CSW
Dubuque,#3Author of original report
Tue, June 12, 2012
My name is Craig Wall and I am the original poster of this complaint.
All complaints and claims regarding Reroof America Contractors and Reroof America Management Corporation have been fully resolved to my satisfaction.
Reroof America Contractors and Reroof America Management Corporation are fair and reputable roofing and construction management companies, and the owner and President of Reroof America, J.R. Emrich, is a fair and equitable business owner, as I try to be. This misunderstanding was largely the result of miscommunications on all sides.
CSW
Dubuque,#4Author of original report
Tue, April 17, 2012
First, Mark Lenzer tries SEO to manipulate Google by crowding the natural rankings--good luck with that, Mark.
Next, "The City" responds to another online forum complaint, trying desperately to degrade me and elevate Reroof's position, evading the true nature of the complaint. Now, Emrich's brother here tries the same thing. . .
The rebuttal makes a blanket statement about me ". . . is an individual who does not like. . . strictly commission pay. . . being responsible for self employment contractor issues. " Do you have a clue as to my background Paul? I have made a great living off commission sales for over 20 years, having been a 1099 for over a decade. Wouldn't do anything that long if I wasn't able to make a living at it.
What I do expect is to be paid for my efforts (which take a lot following up on Reroof's shoddy production management). At the very least it is not unreasonable to ask for documentation describing as to why not. Commingling job invoices to create a negative commission balance and billing the salesman for production mistakes, and other strategies, may not violate criminal law, but do indeed violate civil law and Christian principles (some of the wildest and most corrupt people I've known were preacher's kids, so one should take that personal endorsement with a grain of salt).
One may notice in all these rebuttals the deflection of responsibility and changing the subject within Paul's letter. Rather than address the specific issues of my complaint (or being forthcoming with information), the test rambles from "the ex-employee" to the self employment contractor" to "contract sales professional." He spends more time explaining how he thinks I perform than addressing the core issue of non payment of work performed itself.
The illusion is planted that Reroof America has "the total support of insurance companies and roofing supply/manufacturing companies." Reroof pays its invoices at the end of the month and does some volume, so of course they have the roofing entities "endorsement," just like thousands of roofing companies across the U.S. Nothing special there.
Likewise, Reroof works with a third party claims management company, First Choice Repair, which processes the claims for the carrier and is an intermediary between Reroof and the specific carrier (not all carriers participate); the "total support" claimed again is no different than the hundreds of other vendors that participate in the FCRP program. Again, nothing special (on nearly every insurance claim cover letter is the notation that they won't be responsible for your choice of contractor).
The only failure of responsibility here was the Reroof Managers not being transparent (what have they got to hide?) and with Reroof Management Company endorsing the lack of disclosure. THEY ARE WITHHOLDING INFORMATION TO AVOID PAYING US, plain and simple (if they can stall long enough their "employment contract" takes them off the hook. They think).
I'm like Emrich in one respect--I won't take a loss if it's not my fault, either. I guess this is one of the ways Emrich has changed "over the years," according to his brother. By the way, as I look out over the Sanctuary on Sunday, I find myself surrounded by sinners.
Paul
bethany,#5General Comment
Thu, April 12, 2012
I will state first of all that I am the younger brother of JR emrich, but in no way will I make a statement in favor of him because I am so. What you are dealing with in these reports is an individual who does not like the strictly comission pay system as well as being responsible for self employment contractor issues. I do not work with my brother as we do not get along in a work enviroment and we have conflicting views as to the way that certain issues must be taken care of. In general I do not often speak fondly of him. He has changed over the years as success as gotten the better of him. But what I do know is that he will follow the letter of the law as it regards to any situation. He is a business man, and business has law, if he was as corrupt as the ex employee reports he would not have the total support of insurance and rooofing supply/manufacturing companies. He keeps a tight eye on the bottom line but will take a loss if he is in the wrong. The ex employee was not willing to take responsability for his part of being a contract sales professional. I have been there.. The comissions are good if sold and handled properly. put you cant expect pay for a failure to handle your responsabilites. If you have a question as to the reputation of your general contractor ask your insurance company. Reputation is built not by the problems you have but by how you resolve and handle the problems that arise. I will never work for my brother but we are born and bred old fashioned nazarene preachers kids. If you dont know what that means find your bible and read about the Nazarene. I am a Nazarene and will never deny what I know to be true.