- Report: #395481
Complaint Review: Residential Email LLC - Henderson Nevada
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Author Confirmed
Why?
Residential Email LLC
701 N. Green Valley Parkway Henderson, Nevada, U.S.A.
Phone:
800-430-6314
Web:
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Residential Email, LLC Possible Phone Bill Cramming by Residential Email, LLC Henderson Nevada
I found a charge of $14.95 plus a "government fee and tax" of $.37 for a company called "RESIDENTIAL EMAIL, LLC". on my AT&T phone bill. I had no recollection of that company so I called the listed 800 number. They were quick to offer me a refund and "cancel" the service, but they did not prove nor offer to substantiate that I had ever signed up for that service and they did not dispute my claim that I had never signed up for that service. I think this is an example of third-party billing on a phone bill that is false and could be a deliberate rip off. Check your phone bill carefully and watch out for false billing!!
David
Menlo Park, California
U.S.A.
David
Menlo Park, California
U.S.A.
1 Updates & Rebuttals
David
Menlo Park,California,
U.S.A.
Residential Email, LLC Possible Phone Bill Errors by Residential Email, LLC Henderson Nevada
#2Author of original report
Thu, November 27, 2008
I found a charge of $14.95 plus a "government fee and tax" of $.37 for a company called "RESIDENTIAL EMAIL, LLC". on my AT&T phone bill. I had no recollection of that company so I called the listed 800 number. They were quick to offer me a refund and "cancel" the service, but they did not prove nor offer to substantiate that I had ever signed up for that service and they did not dispute my claim that I had never signed up for that service. I think this is an example of third-party billing on a phone bill that is incorrect. Check your phone bill carefully and watch out for incorrect billing!!
