In March 2015 we signed a contract for a time share at Grand Solmar in Cabo San Lucas. We didnt have a desire to own a time share but were told that we would receive extra vacation weeks (11 total) for our respective families from Interval International. After signing the contract this turned out to be false. We also were told that our agent would be our owner representative. After the sale, we attempted to contact her and received a response stating she would call in May. We have not had any response or resolve of our concerns. We challegened the down payment and closing costs purchase on American Express and received a full refund. They never responded to AMEX. We have not used the Grand Solmar or Interval International memenrship and have no interest in using it. We now are being taken to collection for non payment of the remaining purchase price and threatened with being reported as a default to the credit card bureaus. We wrote to the company requesting the ability to sell the week and were told we cannot sell it. They are trying to force us to own a time share we would not have bought if we had not been told false information.
DebyCole
New York,#2Consumer Comment
Wed, August 24, 2016
I've spent a lot of money and i was scammed by other companies trying to cancel my timeshare. My advice is that if you're going to hire a company to help you with the problem, DO NOT PAY ANYTHING UPFRONT, because it use to be a fraud. I did a research on internet and i found some interesting articles, i recommend you to read this one:
https://www.timesharescam.com/blog/206-how-to-get-out-of-a-timeshare/