- Report: #771673
Complaint Review: Resume Professional Writers - Internet California
Reported By:
anonymous -
, , United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Resume Professional Writers
West Covina Internet, California, United States of America
Phone:
626-610-3598
Web:
www.resumeprofessionalwriters.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Resume Professional Writers ONE PERSON ACTS AS SEVERAL DIFFERENT PEOPLE IN THE COMPANY Internet, California
All the complaints made about this company are the same as mine. The only addition I would make is that all three women that I spoke to over the phone had the same voice, same accent and same way of talking. It was the same person.
I was also told that I would be contacted to discuss the resume before it was made. That never happened. And the resume that I received after 4 days was so badly put together and used my least impressive work history as the most relevant information. It was totally ridiculous.
When I wrote back to "Leila Morgan", she was completely clueless as to why I wanted to have it changed to feature my other work. So she said she would revise it. A few days later, I got a resume that was worse than the first one and was basically a bunch of mangled sentences and bullet points haphazardly thrown on a page. It looked so bad that I asked the agent online if she could have the manager contact me. That never happened. She did however, give me another number to call if Mary Wilson (who was in a meeting at the time) didn't get back to me.
When I finally talked to Mary Wilson...who was the same person as Leila Morgan... she argued with me about a refund and tried to get me assigned to another writer. I refused. She tried to low ball me with a 60% refund. But the day before, the same person who was then pretending to be another agent, had told me I would receive a 75% refund. So I brought this up to "Mary" and she agreed to 75% refund. Out of my frustration with having argued with "mary" I had forgotten about wanting a full refund.
I would suggest not backing down and demanding a full refund if this happens to you.
I haven't received my refund yet and they have sent me a confirmation email which doesn't mean anything. I was so vocal with them about my contacting the police, etc that the agent actually went as far as to suggest I was harassing them! haha... So ridiculous. Ok Mary... I mean, Leila uhhh....whatever your name is right now, lady with the really annoying accent.
Contact the West Covina police if this happens to you.
I was also told that I would be contacted to discuss the resume before it was made. That never happened. And the resume that I received after 4 days was so badly put together and used my least impressive work history as the most relevant information. It was totally ridiculous.
When I wrote back to "Leila Morgan", she was completely clueless as to why I wanted to have it changed to feature my other work. So she said she would revise it. A few days later, I got a resume that was worse than the first one and was basically a bunch of mangled sentences and bullet points haphazardly thrown on a page. It looked so bad that I asked the agent online if she could have the manager contact me. That never happened. She did however, give me another number to call if Mary Wilson (who was in a meeting at the time) didn't get back to me.
When I finally talked to Mary Wilson...who was the same person as Leila Morgan... she argued with me about a refund and tried to get me assigned to another writer. I refused. She tried to low ball me with a 60% refund. But the day before, the same person who was then pretending to be another agent, had told me I would receive a 75% refund. So I brought this up to "Mary" and she agreed to 75% refund. Out of my frustration with having argued with "mary" I had forgotten about wanting a full refund.
I would suggest not backing down and demanding a full refund if this happens to you.
I haven't received my refund yet and they have sent me a confirmation email which doesn't mean anything. I was so vocal with them about my contacting the police, etc that the agent actually went as far as to suggest I was harassing them! haha... So ridiculous. Ok Mary... I mean, Leila uhhh....whatever your name is right now, lady with the really annoying accent.
Contact the West Covina police if this happens to you.
