- Report: #624413
Complaint Review: Resume Professional Writers - Internet
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Author Not Confirmed
Why?
Resume Professional Writers
Internet, United States of America
Phone:
Web:
resumeprowriters.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Resume Professional Writers No Action Company - Rip Off Internet
I contacted this company via the internet and was impressed by the helpfulness with my initial live chat session in deciding which company I was going to use. I decided to go with them and provided my credit card information which I was immediately billed.
I was told I would be receiving a phone call within 48 hrs from a resume writer who would be assigned to me. I also would receive an email confirming my order with additional information concerning the process.
I received the email, but was unable to click through without getting error messages stating the the "site was under construction" or was being "redirected." This made me uncomfortable but I decided to wait until I heard from my rep. That day never happened.
I then tried emailing them directly as well as calling them. I finally spoke to someone and expressed my frustration and told them I wanted a refund as this is not a company I wanted to do business with at this time. I was told they would pass along this information to Jonathan Black and it would be handled.
I never heard by email or by phone from Jonathan Black nor did I get a credit on my VISA card. I called several times and finally got through to Jonathan Black and he offered to give me a credit via PayPal immediately or my VISA card credit would take 5 business days to process.
Since I did not use PayPal to pay, I elected for the 5 business days. 10 business days, no credit. I then tried to file a dispute with my VISA, but they require a 30 day wait once the merchant has agreed to the credit. I waited the 30 days and resubmitted through VISA and finally got my credit.
One more note.....I found this service via the www.best10resumewriters.com which I now believe they are affiliated with them in some way as opposed to being an independent research website.
