This a very common thing with Retriever Merchant Solution/Lease finance Group. They set me up with a system< I told salesperson if it wasnt right we would be done in a week. Wasnt able to even get ahold of him because he was working on his new home and golfing. So I was so upset with system and saleperson that I cancelled. He said OK but 1 month later they debiting my checking account. Because a "NON CANCELLABLE LEASE". You are unhappy with a product or service you take it back and get your money back.