Ride In Style
Laguna Niguel,#2UPDATE Employee
Wed, February 13, 2008
I was there the day that Andrew showed up late for his detailing appointment, and during the negotiations to do the work in trade. The job he did was horrendous, to say the least. There were wax patches on both cars from bumper to bumper, the insides had not been done, the mirrors hadn't been cleaned nor had either of the bars in both vehicles. One of the limousines had the decanter holder broken, and another had the rubber seal inside the trunk broken. He had just started working on the second vehicle when the owner stepped out to pick up his son. Andrew and his associate immediately left. The owner returned after about 10 minutes and he called Andrew to inquire how they could've detailed a limousine in just 10 minutes. Andrew had no answer. The owner was very disappointed with the "work" performed but still agreed to honor the agreement of trade. Two weeks later we received an emailed invoice demanding $225 (NOT $500 as stated in his claim). We received repeated invoices for this amount, and each time there was a reply sent detailing our dissatisfaction but that the original trade agreement would still be honored. Not only did Andrew never respond, nor was any money ever agreed upon other than trade to try out the initial service, but the work performed was a disaster and costly, as items on both vehicles had been broken by the incompetence of Andrew Galinski and his associate. Since then we have received numerous invoices all for $255, yet now Andrew has posted this fraudulent and slanderous posting claiming it was $500 and that he was "ripped off" when in fact we were the ones that were ripped off. Because of these fradulent, slanderous statements posted on the internet for the world to see, these matters will be dealt with legally from this point forward. Heidi Roahen Ride in Style Limousines
Ride In Style
Laguna Niguel,#3REBUTTAL Owner of company
Fri, January 25, 2008
I am shocked at everything I have just read from Greg on this Rip Off report. Every statement he made is 100% untrue and ludicris. The reason why Greg is so upset is because on the way back from his Temecula run he and his girlfriend and three of his employees were smoking marijuana in the back of the limousine. The driver had to pull over three separate times asking him to put it out. This apparently infuriated Greg. Not only did he continue to smoke on the 2 hour drive home, but he got so drunk that he threw up all over the inside of the limousine, broke 7 glasses, and burned three holes in the leather seating. When the driver finally got to his home, he had to help carry Greg into the house. Approximately 2 hours later we received a call from Greg at the office inquiring about his lost cell phone. Greg was so intoxicated we had to have him repeat himself several times in order to understand what he was saying. When we explained to him that we did not find his cell phone, it was he that threatened me that he was going to come to my office to find his phone and shove it up my a*s, not the other way around as he stated in his complaint! As he continued to scream obscenities, I had no choice but to hang up on him. He continued to call over and over again harassing the employees, to the point that it was I who had to call the police to make him stop. The reason why Greg is so unhappy is because not only was a criminal complaint filed against him for his barage of threats, but a civil complaint as well for all the damage done to the vehicle. I find it remarkable that an individual can not only cause so much damage and financial stress for no reason other than they apparently have a drinking and/or drug problem, but is actually willing to make matters worse by posting such an incredibly untrue statement on the internet. I am appalled. As far as the ridiculous double booking comments and the driver being rude, I don't even feel that a response is necessary. It's unfortunate that Greg has the time and feels the need to defame a company with an immaculate reputation and a high-end clientele. He clearly was not the sort of client we are used to, nor wish to serve again. It is my personal opinion that he should seek psychiatric advice. Dorian R. Keyes President Ride in Style Limousines