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  • Report:  #78454

Complaint Review: Rise to the rim - Philadelphia Pennsylvania

Reported By:
- kenmore, New York,
Submitted:
Updated:

Rise to the rim
2672 Winchester Avenue Philadelphia, 19152 Pennsylvania, U.S.A.
Phone:
215-671-9448
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My son ordered the rise to the rim program 11/18/04 and had $20.85 removed from his paypal account the same day. After waiting 2-3 weeks for the product to arrive he tried to contact them several times via email.

I tried calling many times only to get an answering machine. When I finally spoke to a person, he promised to call back immediately and after waiting several hours, he never returned the call but he knew we did not receive the item.

A couple of days later I spoke to this person again, recognized his voice and when i asked him why no return phone call, he apologized profusely. I then found out his son is the one running this website and I told him our predicament, he told me his son was very neglectful and that my son should get his money back plus a free program. He promised to get a hold of his son and take care of this. He asked me for my phone number and again promised me a call, but I never got one.

On 1/20/04 @10:35 pm I finally got through again and spoke to a girl named Linda Cole. She said she was the website owner's sister. I told her the story again and she told me she would refund my son's money immediatly and he should receive it in 5-7 days. It had now been almost 10 days and no refund to him. I tried calling several times tonite, all long distance but there was no answer.

Diane

kenmore, New York
U.S.A.


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