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  • Report:  #799960

Complaint Review: Riteway Waterproofing - newbury Ohio

Reported By:
ticker9 - Chagrin Falls, Ohio, United States of America
Submitted:
Updated:

Riteway Waterproofing
11610 E. Washington Blvd newbury, 44065 Ohio, United States of America
Phone:
440-490-4690
Tell us has your experience with this business or person been good? What's this?
 Riteway uses several fronts to stay ahead of BBB and ATtorney Generals Office, And i have found at least a dozen addresses so the BBB says company closed and drops the case. The Warranty was cancelled after i complained about poor job and leaks and the owner Charlie which is not his real name, Fred , wait still not his real name has plenty of aliases too, Work was terrible at best and the LLC the cmpany uses as a shield is voided because of the fraud they committed on the contract and work done. This is a true Ripoff so avoid at all costs. THe ATTorney generals Office has over 60 complaints and the BBB has even more.


2 Updates & Rebuttals

ticker9

cuyahoga falls,
Ohio,
United States of America
Get your story straight

#2Author of original report

Sat, December 03, 2011

Your rebuttal is proving my point.

The Attorney Generals office has pdf files containing 300 pages of complaints against Rite-way and your other sub-businesses Basement Wholsalers, Wholesale Waterproofers and Foundation & Home Services run by Karen Ingalls and Stuart Lowe. The aliases used by you and Mr Lowe are documented.

You have no BBB rating and have a Alert Issued for your Business.

Rite-way has several addresses listed in the last 3 years alone and have responded to complaints as business moved or closed several times over the last few years and rebilling for warranty continuation claiming company has new owner.

Karen Ingalls Is your maiden name and you are using Karen Lowe on other documents.

Your language is another example of the service you provide to ohio residents.

The use of substandard materials and overpromising jobs is evident to consumers as well by the complaints filed against your company with attorney generals office ohio.


Karen

chagrin falls,
Ohio,
United States of America
Ridiculous

#3UPDATE Employee

Wed, November 30, 2011

Who ever decided to write such a ridiculous review should have done some research first. 

1. Riteway is owned by a parent company and has been in business for over 20 years

2. Riteway has only had 3 BBB complaints in the last 3 years and has a A rating

3. There are no attorney general complaints

4. KAREN INGALLS is the owner this is public knowledge if you would simply go to the ohio secretary of state website its all right there

5. Riteway has been at the same address for 3 years and before that was in Summit county a different county

6. If the company is so bad why are doing work for multiple banks, companies, contractors, and even CITY WORK.

7. What LLC Riteway is owned by a Corporation

Who ever wrote this review didn't even put there name on it so the company has no clue who it is or maybe it isn't a real complaint most likely just a competitor making up BS. The other companies listed by this person from my research are still in business. Really not sure why someone would want to make up such stupid lies but thought I would put my two cents into it.

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