RL Services Representative
Fortworth,#2REBUTTAL Owner of company
Wed, March 16, 2016
First off, this is a false report with many false accusations about RL Services. For those of you reading, I apologize on behalf of RL Services that you have to read such negative and derogatory statements about Raymond Lopez's appearance and services as it is not true by any means, not to mention unprofessional coming from someone who claims they are also a business owner.
Some facts to point out here - if RL Services was a referral by a friend of the writer of this complaint - that truly means they get the job done accurately and efficiently; otherwise, RL Services wouldn't have been a referral for such a BIG job that they couldn't handle.
As a business owner, you take pride in your company and the experience each of your customers have and that is RL Services' primary goal in each and every job that they perform.
Raymond/RL Services has been in the Air Conditioning Installation Industry for quite some time and would NEVER depend on anyone's instructions to get a job done. So when the writer of this complaint states that RL Services performed poorly due to his bad instructions is truly a false statement.
It is with GREAT insult that this business owner would claim that RL Services has stolen any object - whether it be a piece of paper to a copper pipe. It is very important that anyone that works for RL Services, including Raymond Lopez, peform with professionalsm, dignity and great pride in every job they perform. Should, for any reason, an employee of RL Services act as described in the complaint will be disciplined - up to and including immediate termination. Again, this is a false statement.
Last but not least, because this is a false report written by an anonymous writer I would like to ask the audience that is reading this complaint to PLEASE ignore this report and allow RL Services to prove that they are not the company that is described in this report. As mentioned above, they take great pride in their work and will do everything to make each of its customers satisfied and that is why they are one of the air conditioning companies with the lowest prices.