- Report: #406640
Complaint Review: Rock Tops Granite - Nashville TN - Antioch Tennessee
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Rock Tops Granite - Nashville TN
http://www.rocktopsgranite.com/ Antioch, Tennessee, U.S.A.
Phone:
586-263-6621
Web:
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Rock Tops Granite - Nashville TN Rock Tops Granite in Nashville TN - A scam! Took money and is now out of business! Antioch Tennessee
After receiving a beautiful full color flyer in the mail on Rock Tops, a friend an I both put down deposits ( ours was $2000.00) on 12/6/08 - and having a very professional guy come out and measure our kitchen on 12/12/08 - and take the balance of our bill ( another $2000.00) - we were anticipating new granite counter tops to be installed directly after Christmas. On 12/16/08 the store manager called to say they had miss-measured during the original quote - and needed another $150.00 - which we gave them on a credit card.
We called on 12/17, 12/18 , 12/19 to arrange installation date - and could not get anyone to answer the phone. My friend and her husband recieved a message saying that 'a part for the million dollar drill was needed - and had to be ordered from overseas - so would not be in until after Christmas" She called the store repeatedly also - no luck. So - we drove over to the store - only to find an "Out of Business" sign - with the phone number to the corp. office.
I called the corp office number repeatedly over the next few days - leaving messages - nothing.
What a scam artist this company is! Both our friends and we are out thousands of dollars - with no recourse. After reading all the info on the web, it appears this company is millions of dollars in debt - so it is unlikely that any of the customers will see a dime of their money after thebankruptcy courts get done paying Rock Tops vendors.
The two owners - Charlie Theide and Bob Gasiorowski are crooks. They apparently knew the company was in trouble several months ago - yet continued to open new stores and take customers orders and money right up until the day before they shut their doors. How pathetic! And as recently as Nov 2008 - Charlie Theide was giving lectures on how not to be taken by home improvement scam artists! Guess he would know - since he is one.
And I feel terrible for the employees. Apparently many of them have not been paid in some time either.
We all got 'Scrooged" this Christmas!
Dana
Nashville, Tennessee
U.S.A.
We called on 12/17, 12/18 , 12/19 to arrange installation date - and could not get anyone to answer the phone. My friend and her husband recieved a message saying that 'a part for the million dollar drill was needed - and had to be ordered from overseas - so would not be in until after Christmas" She called the store repeatedly also - no luck. So - we drove over to the store - only to find an "Out of Business" sign - with the phone number to the corp. office.
I called the corp office number repeatedly over the next few days - leaving messages - nothing.
What a scam artist this company is! Both our friends and we are out thousands of dollars - with no recourse. After reading all the info on the web, it appears this company is millions of dollars in debt - so it is unlikely that any of the customers will see a dime of their money after thebankruptcy courts get done paying Rock Tops vendors.
The two owners - Charlie Theide and Bob Gasiorowski are crooks. They apparently knew the company was in trouble several months ago - yet continued to open new stores and take customers orders and money right up until the day before they shut their doors. How pathetic! And as recently as Nov 2008 - Charlie Theide was giving lectures on how not to be taken by home improvement scam artists! Guess he would know - since he is one.
And I feel terrible for the employees. Apparently many of them have not been paid in some time either.
We all got 'Scrooged" this Christmas!
Dana
Nashville, Tennessee
U.S.A.
